Show:
Letters1
Lttr2/Flier/Instructions
Instructions
Reports
Charts/Reports
100
The purpose of an inquiry letter
What is asking for information?
100
Information in the first paragraph of a sales letter
What is get the reader's attention?
100
The point of view of visuals in instructions
What is the reader's point of view?
100
One of three things included in an incident report
What are the location, the persons involved, identification of any equipment, the time, or the date?
100
The purpose of a table.
What is to portray statistical and other information for easy comparison?
200
One of three things that should be in the conclusion of an inquiry letter.
What is thanking the reader in advance for complying with your request, specify the deadline, or include your contact information?
200
The information in the conclusion of a sales letter
What is thanking the reader for becoming a customer?
200
The broad purpose of instructions
What is to inform?
200
One of three specific purposes of an incident report
What are to draw attention to unsafe or unsatisfactory conditions, to satisfy government regulations, or to guard against legal liability?
200
One of three things used to create comparisons within categories on a bar graph
What are present multiple bars next to each other, color or shade each bar differently, or include a key?
300
The letter that responds to a complaint about a product.
What is an adjustment letter (a "Yes" or "No" letter)?
300
The number of recommended fonts on a flier
What are two?
300
One of the parts of instructions
What are an introduction, a list of materials, or the instructions?
300
The report that provides information about the status of an ongoing project or activity
What is a progress report?
300
The chart that shows the steps through which work for a process must proceed in order to reach completion
What is a flowchart?
400
The information in the conclusion of an adjustment ("Yes" or "No") letter.
What is to reassure the customer everything will be satisfactory in the future?
400
One of three recommendations for a flier
What are using capitalization, bold print, or visuals?
400
One of two things used for presenting the steps in a set of instructions
What are begin each instruction with a verb and number the instructions?
400
The report that includes cost accounting and more detail if readers other than the supervisor will have access to the report
What is a travel/trip report?
400
The chart that gives the chain of command within a business, along with relationships
What is an organizational chart?
500
The time of writing a letter.
What is something not included in a business letter?
500
The alert that warns the reader of the possibility of equipment damage, serious injury, or death
What is a warning?
500
The conclusion of instructions
What is a troubleshooting section?
500
You would use a bulleted list instead of a number list
What is when you want the items to be of relatively equal importance what type of list would you use?
500
The report which creates a written record of a troublesome occurrence
What is an incident report?