Chapter One: A First Look At Interpersonal Communication
The capacity to observe & regulate your own communication
What is monitoring?
“You are so smart,” a parent tells a child. This is an example of:
What is direct definition?
Maria lost her job just before attending a class reunion. She talks with many of her peers, some of whom are having similar struggles and some of whom are enjoying professional success at that moment. However, Maria only notices those people who seem to have fantastic jobs. This phenomenon involves the first stage in perception. That stage is called:
What is selection?
We sometimes describe another person with an assessment that suggests that they are unchanging. The term for this problematic assessment is:
What is static evaluation?
The study of body position, body movement, and facial expressions is called:
What is kinesics?
Sally tries to concentrate during a class, but can’t really understand the academic jargon that the professor is using. This problem is an example of…
What is semantic noise?
Cindy is stressing out about an upcoming test and thinks to herself: “I know I’ll never pass this. I’m so stupid!” This form of intrapersonal communication (communicating within ourselves, self-talk) is called:
What is self-sabotage?
Identify which schemata is being used. Someone who exemplifies the concept of “good friend” to you.
What are prototypes?
Interpersonal disagreements can arise out of different perceptions about how a dynamic started or when an interaction ended. Typically, we see ourselves as reacting to the other person, rather than initiating a dynamic. What is the term for identifying beginnings and endings of interactions?
What is punctuation?
Marty is angry with his girlfriend, so he sits farther than normal from her while they are talking. To communicate his anger, Marty is using:
What is proxemics?
Jason is new to his school and wants to fit in, so he notices what other students are wearing and tries to dress similarly. This is an example of tailoring his non-verbal communication to meet which set of needs?
What is love and belonging needs?
The first perspectives that affect our self-concept are the perspectives of specific people who are important to us. For children, this includes parents, siblings, caregivers. Later on, it includes peers, teachers, co-workers, etc. The term for these key people is:
What are particular others?
Identify which schemata is being used. You know that it’s appropriate to interact with a friend differently from how you interact with a boss.
What are scripts?
The text distinguishes between “I language” (“owned” statements) and “you language” (“unowned” statements).
The text suggests replacing the unowned statement “You humiliated me” with:
What is “I felt humiliated when you told our friends about my problems.”
Communication that is vocal but does not use words (e.g. volume, rhythm, pitch, inflection, tone, gasps, murmurs, etc.) is called:
What are paralanguage or paralinguistics?
Which one of the following was NOT in the Comm in Everyday Life boxes in this chapter?
What is communication across the generations?
Members of Enrique’s project group at work consistently ask him to serve as a team leader. Because of this, Enrique begins to see himself as a strong leader and considers applying for a promotion. The process through which Enrique developed this sense of self at work is called:
What are reflected appraisals?
Eric didn’t get a job offer after an interview; he concluded that the interviewer was in a bad mood. But when his friend Frank didn’t get a job offer, Eric concluded that Frank wasn’t qualified. This attribution pattern through which we avoid responsibility for our failures, but blame others for theirs is:
What is the self-serving bias?
The technique developed by early communication scholars to remind us that our evaluations apply only to specific times and circumstances.
What is indexing.
Consider the 3 levels of relational meaning. More than verbal language, non-verbal communication conveys these relationship-level meanings in an interaction. Taking up more space, using greater volume and more forceful gestures are nonverbal behaviors that convey which type of relational meaning?
What is power?
One way of analyzing our Human communication is to assess our interactions on Martin Buber’s “communication continuum.” This continuum labels the middle point (majority) of our interactions as “I-you.” List the other two points on the continuum
What is I-You and I- Thou Communication?
Edgar is a very attentive and supportive father when he is sober. But when he drinks, he ignores his children and sometimes lashes out at them verbally. Since Edgar’s children never know what to expect from their father, they are likely to develop which attachment style?
What is anxious/ambivalent?
Clara is planning to visit her friend Melissa’s house for the first time. “Are there any steps to get into the doorway?,” asks Clara, who uses a wheelchair. Melissa stops to think and realizes that she never even noticed whether there were any steps or not; she has to go look to find out. The difference in what Clara notices versus what Melissa notices can be predicted by:
What is standpoint theory?
This occurs when we respond to a person as if one label (one we have chosen or accepted from others) totally represents who he or she is.
What is totalizing?
Which one is NOT true about the FoMO box in Chapter 5’s Comm in Everyday Life boxes?
What is effective communicators make about half as much eye contact as those who check digital devices frequently?