Ch.1/2
In the transactional model of communication, what term refers to the medium through which messages are exchanged between people?
Channel
The process by which newcomers to a cultural group come to understand its assumptions and guidelines.
Socialization
Displaying a different emotion than the one that is truly felt.
Masking
Guidelines for structuring words and phrases within a message.
Syntactic rules
Cultural prescriptions about when, where, and how emotions should be expressed.
Display rules
A description of the relationships among concepts that promote an understanding of a phenomenon.
Theory
Listening to judge the accuracy, honesty, and completeness of a message.
Evaluative listening
A nonverbal communication channel that encompasses the use of touch and physical contact.
Haptics
The characteristic of language wherein it neglects details, nuances, or complexity.
Totalizing
Emotions that arise from a focus on how the self is perceived by other people.
Self-conscious emotions
The tendency to see one’s own cultural beliefs as more correct, appropriate, and moral than other cultures.
Ethnocentrism
A group of people who use and interpret symbols in the same way.
Speech community
When a deceiver subconsciously reveals their deception through uncontrollable nonverbal behaviors.
Nonverbal leakage
The implicit emotional or evaluative interpretation of a word.
Connotative meaning
Evaluations of how favorable a situation is to the goals that you have.
Appraisal
Two people, which is a common context for interpersonal communication.
Dyad
The simultaneous presence of vivid cues that provoke a response and subtle cues that inhibit that response.
Inhibition conflict
Symbols that bear a physical resemblance to the thing they represent.
Analogic codes
The assumption that different languages reflect and create cultural differences in conceptions of reality.
Linguistic relativity
The behaviors that emotions compel us to perform.
Action tendencies
When the positive or negative association between two phenomena exists only up to a certain point, and then reverses.
Curvilinear Association
Explanations that link positive behaviors to internal and stable causes and negative behaviors to external and unstable causes.
Adaptive attributions
Non-language utterances that show understanding or involvement and help to move an interaction along.
Back-channel communication
Communication in which there is no physical connection between a symbol and its meaning, for example, verbal communication.
Digital codes
Emotions in which more than one primary emotion is present, such as jealousy.
Blended emotions