Facilitator Tools
Tuning In
Beginning Phase
Relationship Building
Barriers to Communication
100

The game we played on the first day of class where we passed an elephant, aid our names and gave a "sign" was an example of this tool.

What is Mirroring

100
Your own awareness of how you feel about the client based on previous or outside relationships.

What is countertransference?

100

The common ground between what a client needs and your agency can provide is needed to create this. 

What is a contract?

100

The understanding that your relationship with the client is the vehicle for change.

What is the Interactional Model?

100

Telling a client that showing up to a session is rude is an example of this barrier to communication.

What is Shaming

200

Commenting that a client is walking slowly with their eyes to the floor and that they seem sad is an example of this tool.

What is Saying what you sense?

200

Wearing a religious symbol as jewelry is an example of this. 

What is self-disclosure?

200

Considering the supports, coping tools and assuming the client has the capacity to heal is called this. 

What is the assumption of strength?

200

The idea that we are all in relationship with one another. I need you and you need me.

What is symbiosis?

200

Coming to a session but talking about things irrelevant to the reason you wanted therapy.

What is ambivalence?

300

The acronym to use when deciding when to speak and when to listen.

What is WAIT- Why am I Talking?

300

When a member of the LGBTQ+ community suggests that a trans person must have top surgery to truly trans male, this in an example of ________ oppression. 

What is intracultural oppression?

300

Making a diagnosis in the first session would likely be used in this model.

What is the medical model?

300

The complex, often unconscious, feelings that a client has towards the social worker based on the client's own life experiences.

What is transference?

300

The difficulty of a client to share painful stories is an example of this.

What is an obstacle to communication or engagement?

400

Breaking down a large goal into smaller, more manageable chunks is called this. 

What is partializing?

400

Knowing that you may struggle working with certain clients or people who have had certain traumas is an example of this. 

What is self awareness?

400

The client's right to understand treatment and how they will be involved in the process.

What is informed consent?

400

The internal and external factors that clients can draw upon to heal from trauma. The ability to be vulnerable.

What is resilience?

400

The small, but often regularly occurring, statements or actions that make people in marginalized communities feel misunderstood, invisible or unwelcome.

What are microaggressions?

500

"How does it feel to be talking to a white therapist after your experience with a white doctor not believing your medical condition?" is an example of this facilitator tool.

What is Naming the Elephant?

500

This is one way you can become more self-aware.

What is supervision, therapy or journaling?

500

Another word for the working relationship.

What is therapeutic alliance?

500

The general sense of getting along well with the worker

What is rapport?

500

Avoiding stereotypes is an example of this.

Culturally competent or sensitive practice