Systems
A number of people who have something in common that connects them in some way and distinguishes them from others
What is a Community?
What is service, social justice, dignity and worth of the person, importance of human relationships, and competence?
If a group member screams, “FIRE!”, other members likely will run out of the room. This is an example of:
In the broadest sense, the entire system of services, benefits, and programs designed to help people sustain themselves and their families
What is social welfare?
Which term refers to the ranking of people in society based on their wealth, power, and family background, and is often related to competition within the community?
What is social class?
The mastery of a particular set of knowledge, skills, policies, and programs used by the social worker that address the cultural needs of individuals, families, groups, and communities
What is cultural competency?
Which theory provides a means for understanding human behavior in many contexts, including the interactions of individuals, groups, families, organizations, and communities in the macro social environment?
They view employees as being incapable of much growth
What are Theory X Managers?
Which term refers to an ethnic person’s adoption of the dominant culture in which he or she lives?
What is acculturation?
The tendency for a system to maintain a relatively stable, constant state of balance.
What is homeostasis?
Ability of an individual, family, group, community, or organization to recover from adversity and resume functioning, even when suffering serious trouble, confusion, or hardship.
What is resiliency?
Which feature of emotional intelligence refers to the ability to control troublesome emotions both in oneself and in others?
Agencies sponsored by or affiliated with a religious or spiritual organization
What are Faith-based services?
Daft defines ________ as the attainment of organizational goals in an efficient and effective manner through planning, organizing, leading, and controlling organizational resources.
What is management?
The macro social environment is the configuration of
What is communities, organizations, and groups?
The act of placing extreme limitations and constraints on some person, group, or larger system.
What is oppression?
Which term refers to a person with specialized skills and training who assists a professional in conducting his or her work?
What is a paraprofessional?
Term refers to the pattern of shared values and assumptions about how things are done within an organization
What is organizational culture?
Which of the following value dimensions in Asian and Pacific Islander culture refers to a devotion to and compliance with parental and familial authority, to the point of sacrificing individual desires and ambitions?
What is filial piety?
Seven-step process for solving a problem
What is Planned change process: engagement, assessment, planning, intervention, evaluation, termination, follow up?
Stepping forward on the behalf of the client system to promote fair and equitable treatment or gain needed resources.
What is advocacy?
Performing Stage of Task Group Development
What is the Working Stage?
Jasper perceives his colleague Casper as having trouble being punctual in meeting deadlines, and therefore perceives everything Casper does negatively even when his work is done well and punctually. This is an individual perceptual error entitled:
Approximately 80 percent of all social workers are women who earn about ________ than their male counterparts. (3,20 (more), 7,14 (less)
What is 14 percent less?