Chapter 1
What is the process by which we use Signs, Symbols and Behaviors to exchange information and create meaning?
Communication
What Assumes that people of every culture are always negotiating face?
Face-Negotiation Theory
What is the totality of learned and shared symbols, language, values, and norms that distinguish one group of people from another
culture
What is the body's reaction to any type of perceived threat?
Stress
What is the process of making meaning from what we experience in the world around us?
Perception
Who encodes messages?
Who decodes messages?
Sender
Receiver
What refers to the need to have others like and accept us?
fellowship face
What are the groups of people with who we identify?
what are groups we see as different from ourselves?
in groups
out groups
The worry you feel when looking forward to something
Anticipatory Anxiety
What are the three steps of Perception?
Selection- what we choose to pay attention to
Organization - How we classify the stimulus
Interpretation - What meaning we assign to the stimulus
What are the three types of noise?
Physical
Psychological
Physiological
What is our need to be respected and to have others acknowledge our abilities and intelligence
Competence Face
Enculturation is the process of acquiring a culture.
What are the three ways we do this?
Direct instruction
Imitation
Subconsciously
What are the 5 vocal elements of delivery?
rate, volume, pitch, fluency, articulation
What are the three factors that affect of selection?
How unusual or unexcepted the stimulus is
Frequency of exposure
Intensity of the stimulus
Self-communication
Communication between two people
Communication between 3 to 20 people
Communication directed to an audience larger than a small group
Communication to a large audience through media
Intrapersonal
Interpersonal
Small group
Public
Mass
What is a person's desired public image
Face
what are groups of people who share, values, customs, and norms related to mutual interests of characteristics
Co-Cultures
What is the reaction that helps you to prepare your body to confront the stressors or avoid it?
Fight or Flight response
What is the transient and temporary physiologically?
States
model of communication that is a two-way process of communication where both people are the sender and receiver simultaneously
Transaction model of communication
What are two myths of communication
1. everyone is a communication expert
2. Communication solves all problems
3. Communication breaks down
4. Communication is inherently good
5. More communication is better
Cultures that have a focus on I and Me language
Individualistic
What are the four types of speeches and describe them
Impromptu - A speech delivered on the spot with little to no preparation
Extemporaneous - A speech that is carefully prepared and delivered to sound spontaneous
Scripted - A speech composed word for word on a manuscript and then read aloud exactly as it is written
Memorized - A speech composed word for word and then delivered from memory
what is a predisposition to perceive only what we want or except to perceive?
Perceptual set