CH. 4 Communication
The act of sharing information between two people so information is successfully understood.
What is communication?
OSHA stands for...
What is Occupational Safety and Health Administration?
The basic unit of all living things.
What are cells?
Bond broken by water and heat.
What is hydrogen bond.
Science that deals with composition, structures, and properties of matter.
What is chemistry?
The act of listening and repeating in your own words.
What is reflective listening?
The invasion of body tissues by disease- causing pathogens.
What is infection?
Fibrous tissue that binds together, protects, and supports the various parts of the body.
What is connective tissue?
Phases of hair growth.
What are anagen, catagen, and telogen.
Measurement between two wavelengths.
One strategy for dealing with an aggressive client.
What is agreeing with him/her?
Harmless bacteria that may perform useful in functions.
What is non-pathogenic?
What is the mandible?
Made up of cuticle, cortex, and medulla.
What is hair shaft?
Medical device that uses electromagnetic radiation for hair removal.
What is laser?
The first step in making meaningful, in-salon communication a reality.
What is behaving in a professional manner?
Molds, mildews, and yeasts, which can cause contagious diseases like ringworm.
What is fungi?
Digits, bones of the fingers.
Made up of follicle, bulb, dermal papilla, arrector pili muscle, and sebaceous glands.
What is hair root?
Acidity and alkalinity scale.
What is pH scale?
Three things that effective human relationships and communication skills will help.
What are lasting client relationships, accelerated professional growth, and promoting a positive work environment?
Accepted method for testing an autoclave to ensure it is properly sterilizing implements.
What is a spore test?
The three parts of the muscle.
What is insertion, origin, and belly?
Long hair found on scalp, arms, legs and bodies.
What is terminal hair?
Process used to soften and emulsify oil and blackheads in hair follicles.
What is deincrustation?