Chapter 6
Which of the following is essential to empathic understanding? A) Encouraging, B) Paraphrasing, C) Summarizing, D) All of the above
D) All of the above
Which of the following is not used in reflection of feeling? A) Identifying key emotions, B) Emphasizing cognitive content, C) Affective empathy, D) Searching for positive feelings
B) Emphasizing cognitive content
Which of the following statements is TRUE about stress? A) Stress is an issue in virtually all client reasons for consultation. B) Stress shows in body tension and nonverbal behavior. C) Stress may be a motivator for focus and change. D) All of the above
D) All of the above
The most important function of summarizations is that: A) they feed back the essence of many things that might have been missed otherwise. B) they break the routine of paraphrasing, questioning, and encouraging. C) they bring together the things a client has been saying in an organized fashion. D) they provide an opportunity for the interviewer to summarize their own ideas.
C) they bring together the things a client has been saying in an organized fashion.
The checkout is important because: A) it provides the client room to clarify things that the interviewer may have missed. B) it tends to clarify what the client has been saying. C) if the counselor is wrong, the client can come back and restate the issue more clearly. D) all of these.
D) all of these.
The basic listening sequence can be used ____. A)widely in many fields of endeavor, B) only in interviewing, counseling, and psychotherapy, C) to help counselors become more effective, D) to help clients become more effective
A)widely in many fields of endeavor
Bilingual clients, according to Azara Santiago-Rivera, are ____. A) advantaged, B) disadvantaged, C) neither advantaged or disadvantaged, D) in need of special help
A) advantaged
Sorting out mixed feelings is best done, according to the authors, by: A) using the exact words of the client. B) paraphrasing feelings clearly, encouraging, and then summarizing. C) noting ambivalent words such as "confusion" and discovering underlying deeper feelings through questioning and reflection of feeling. D) carefully bringing out additional specifics of the client's emotional world.
C) noting ambivalent words such as "confusion" and discovering underlying deeper feelings through questioning and reflection of feeling.
The theory and philosophy of the five-stage decisional style is similar to:
C) Carl Rogers's Person-Centered Therapy.
All your clients like to be listened to accurately. If your client is culturally different from you, it may be more difficult for the client to trust you to hear their story correctly. Which of the following would NOT be helpful to establish the necessary trust? A) Learning the political/power structure of the client's community, B) Accurately following the specified treatment plan designated for your client's observed ethnic group, C) Following appropriate interviewer disclosure and an explanation of your methods, D) Enjoying yourself at cultural celebrations
B) Accurately following the specified treatment plan designated for your client's observed ethnic group
The Atlas of Emotions was developed by _________________. A) Karen Horney, B) Paul Ekman, C) Sigmund Freud, D) Carl Rogers
B) Paul Ekman
According to the five stages of interviewing, you can plan for termination, as appropriate, in this stage.
E) Action
Effective application of encouragers, summaries, and checkouts requires ________________. A)reading, B) understanding, C) practicing, D) memorizing
C) practicing
Which of the following will NOT help you practice reflection of feeling? A) Combine reflection of feeling with paraphrasing. B) Become aware of and competent in each of the microskills. C) Focus on integrating reflection of feeling with questioning, encouraging, and paraphrasing. D) Use the skill as frequently as possible, and gradually integrate the microskills naturally into your personal style.
C) Focus on integrating reflection of feeling with questioning, encouraging, and paraphrasing.
"Patricia, what is your concern?" Identify the stage from the five-stage model of the interview during which an interviewer would most likely use this statement. A) Stage 1: Empathic relationship—Initiate the session, B) Stage 2: Story and Strengths—Gather data, C) Stage 3: Goals—Mutual goal setting, D) Stage 4: Restory—Working, E) Stage 5: Action—Terminating
B) Stage 2: Story and Strengths—Gather data