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Trends in Volunteer Administration
Motivation, Retention, Recognition
Volunteer Recruitment
Maximizing Performance
Evaluations
100
This type of volunteering occurs when volunteers are interested in smaller and more manageable commitments, and they also want to test an organization before they become involved with significant tasks or projects.
What is episodic volunteering?
100
This is the single most important factor in managing an effective volunteer program
What is the design of volunteer positions?
100
The process of enlisting volunteers into the work of the agency
What is recruitment?
100
The process of making volunteers feel comfortable with and understand the workings of the organization.
What is orientation?
100
This method of data collection focuses on using words to describe evaluation participants' reactions, beliefs, attitudes, and feelings
What are qualitative methods?
200
This type of volunteering relies on the expertise of the volunteer and the work performed by the volunteer is typically a short-term task or project related to the overall functioning of the nonprofit organization.
What is skills-based volunteering?
200
This type of motivation is concerned with gaining work experience and job training, developing new skills, exploring career paths and enhancing resumes
What is utilitarian motivation?
200
This type of recruitment is effective when you are trying to recruit for a volunteer position that can be done by most people, either because no special skills are required or because almost anyone can be taught the necessary skills in a limited amount of time.
What is warm body recruitment?
200
The process of teaching or upgrading skills in a three-step process: 1) A demonstration of the skills to be learned, 2) observation of the volunteer trying out the skills, and 3) feedback and analysis.
What is coaching?
200
This is measure of effectiveness that looks at the desired long-term changes achieved as a result of a project or program.
What are outcomes?
300
More and more volunteers are seeking to volunteer in this type of way, which helps address community problems.
What are meaningful ways?
300
This element of an esteem-producing climate provides volunteers with a sense of identification with a group.
What is connectedness?
300
In an effective recruiting message for a targeted volunteer opportunity, this statement tells the volunteer why the work he/she will be doing is important. It usually refers to something that exists in the community, not something that exists within the agency.
What is a statement of need?
300
This method of management involves establishing clear values and establishing clear organizational policies
What is controlling by principles?
300
This evaluation tool consists of four components: inputs, activities, outputs and outcomes
What is a logic model?
400
Those approaches used to enhance capacity, sustain programs, and collaborate with others to move toward change while simultaneously never losing sight of their core organizational and programmatic values
What is strategic management?
400
This type of recognition system is comprised of the awards, certificates, plaques, pins and recognition dinners or receptions to honor volunteer acheivement
What is a formal recognition system?
400
This recruitment strategy connects with other groups whose purpose is to provide volunteers for community efforts.
What is brokered volunteer recruitment?
400
These type of volunteers usually have assignments that are full-time, covering a year or more and recipients receive a small amount of compensation for their time.
What are stipended volunteers?
400
A rubric in which specific types of volunteer program evaluation information are connected to specific types of internal and external volunteer program stakeholders
What is the Volunteer Program Accountability Matrix?
500
Understanding and assessing program context, planning volunteer programs, focusing and prioritizing, and strategizing
What four sets of skills needed in strategic management?
500
This type of recognition commonly takes place on a daily basis and costs little or no money
What is informal recognition?
500
This is the interpersonal matching of needs and interests of the volunteer with the needs and interests of the agency.
What is a "fit"?
500
Defining the volunteer assignment in terms of results, defining the level of control, communicating guidelines, making resources available, determining criteria for success and setting up checkpoint are elements of this
What is effective delegation?
500
Number of volunteer hours per week, number of clients served, and number of staff departments assisted are examples of this type of evaluation
What is output-based evaluation?