A complex, cognitive process defined as choosing a particular course of action.
What is Decision Making
100
An unexpected occurrence involving death or serious physical or psychological injury to the patient
What is Sentinel Event
100
Civil wrong or wrongful act whether intentional or accidental from which injury occurs to another (assault, battery, invasion of privacy, false imprisonment, defamation)
What is Tort Law
100
Solid, vertical lines between positions denoting a formal paths of communication and authority
What is Chain of Command
100
A guide for carrying out nursing responsibilities in a manner consistent with quality and nursing care and ethical obligations of the profession
What is The Code of Ethics for Nurses
200
A part of decision making, and a systematic process that focuses on analyzing a difficult situation
What is Problem Solving
200
Continual collaborative discipline of measuring and comparing the results of key work processes with those of best performers
What is Benchmarking
200
A professional's wrongful conduct in the discharge in his or her professional duties or failure to meet standards of care for the profession which results in harm to another individual entrusted to the professional's care
What is Malpractice
200
An organization's value, language, traditions, customs and sacred cows
What is Organizational Culture
200
A written explanation, justification, or recommendation for a course of action
What is The ANA position statements
300
The mental process of actively and skillfully conceptualizing, applying, analyzing, synthesizing and evaluating information to reach an answer or conclusion.
What is Critical thinking
300
F; focus on an improvement idea. O; organize a team that knows the work process. C; clarify what is happening in the current work process. U; understand the degree of change needed S; select a solution for implementation.
What is the Focus Methodology
300
A threat to touch another in an offensive manner without that person's permission & the touching of another person without consent
What is Assault & Battery
300
An organization's governance is shared among board members, nurses, physicians and management
What is Shared Governance
300
A professional organization to advance and protect the profession of nursing
What is The American Nurses Association
400
Centralized decision making with the leader making decisions and using power to command and control others
What is Autocratic Leadership
400
What quality improvement methodology starts with these three questions: What are we trying to accomplish? How will we know that a change is an improvement? And what changes can we make that will result in an improvement?
What is The PDSA cycle
400
The care is rendered in an emergency situation. The health care worker is rendering care without pay. The care provided did not recklessly or intentionally cause injury or harm to the injured party
What is The Good Samaritan Law
400
Transformational leadership, structural empowerment, exemplary professional practice, new knowledge innovation and improvements, and empirical quality results
What is Magnet Hospital
400
The American Academy of Nursing, The American Nurses Foundation, American Nurses Credentialing Center
What is the Three Subsidiary Organizations of the ANA
500
Leadership style in which participation is encouraged and authority is delegated to others
What is Democratic Leadership
500
A systematic process of organization wide participation and partnership in planning and implementing continuous improvement methods to understand, meet or exceed customer needs and expectations and improve patient outcomes.
What is Total Quality Improvement
500
A legal document executed by an individual granting another person the right to perform certain activities in the person's name
What is Power of Attorney
500
A descriptive tool or a standardized specification for care of the typical patient in the typical situation
What is Practice Guideline
500
Organization representing the interests of the nation's 3.4 million registered nurses by fostering high standards of nursing practice, promoting a safe and ethical work environment, bolstering health and wellness of nurses and advocating on healthcare issues that effect nurses and the public