"Focus on behaviour, not on the person" and "focus on actions that both of you can change" are both examples of this
What is giving and asking for feedback?
100
This communication model recognizes that we send and receive messages simultaneously within specific contexts.
What is the transactional communication model?
100
Mr. Bean
What is impression management?
200
The four domains of EQ
What are self awareness, self management, social awareness and relationship management?
200
When your audience has trouble hearing the difference in consonants such as "p, b, t, d, k and g", it indicates that you are having difficulty with this.
What is articulation?
200
The three elements in Social Penetration Theory that explain when relationships are closest.
What are depth, breadth and frequency?
200
This kind of noise consists of thoughts, feelings and attitudes that interfere with your ability to communicate and understand a message that was intended.
What is internal noise?
200
Toastmasters
What is giving feedback?
300
A type of empathy: "I feel for you"
What is emotional empathy?
300
Pointing your index fingers together can indicate power and certainty. It is called this, in terms of delivery.
What is steepling?
300
The Johari window model looks at these two interpersonal communication dimensions.
What are willingness to self-disclose and willingness to receive feedback?
300
This communication model functions in one direction only.
What is the linear communication model?
300
Ogres and onions
What is social penetration theory?
400
A type of empathy: "I know how you see things"
What is cognitive empathy?
400
This kind of speaking includes when you are called on in class or have had short notice to say something.
What is impromptu speaking?
400
Communicating intentions clearly, protecting the other person's self-esteem and offering person-centred messages are all examples of constructing these kinds of messages.
What are emotionally supportive messages?
400
These are the specific plans of action that you select to help you communicate.
What are strategies?
400
Why we cheat
What is the topic of plagiarism or self-concept?
500
The definition for emotional intelligence.
What is the capacity for recognizing our own feelings and those of others, for motivating ourselves and managing emotions in ourselves and in our relationships?
500
This kind of speaking's main disadvantages are that the delivery can be dull or the language can be too formal.
What is manuscript speaking?
500
Evaluation, neutrality and superiority are all examples of this kind of behaviour
What is defensive behaviour?
500
According to Steven Covey, skilled speakers and listeners have made effective communication into an enduring habit. The three components of a habit are these.
What are knowledge, skills and desire?
500
The speaker discussed a moral question of "how should I live"?