What is T&D
The type of learning that leads to the effective development of tacit knowledge
Informal Learning
What is the first step in the strategic training and development process?
Identifying the business strategy
What does person analysis involve?
Determining whether performance deficiencies result from lack of knowledge or skills
Define intellectual skill learning outcomes
Learning outcomes relate to the ability to design and code a computer program that meets customer requirements
What is conference style traing set-up/arrangement
If training emphasizes total group discussion with limited presentation and no small-group interaction
This step of the training design process involves person and task analysis
Needs Assessment
What is the final step in the strategic training and development process?
Identifying measures or metrics
What does organizational analysis involve?
Determining the appropriateness of training, given the company’s business strategy, its resources available for training, and support by managers and peers
What is the reinforcement theory?
The process of shaping behavior by controlling the consequences of the behavior. In reinforcement theory a combination of rewards and/or punishments is used to reinforce desired behavior or extinguish unwanted behavior.
What is explicit knowledge?
Can be managed by a knowledge management system
In the ATD competency model, what does a project manager do?
Plans, obtains, and monitors the effective delivery of learning and performance solutions to support the business
What are the four components of the balanced scorecard?
What is the biggest disadvantage of using interviewing in the needs assessment?
The data obtained may lack detail
What is social learning theory?
Social learning theory is the view that people learn by observing others. Associated with Albert Bandura's work in the 1960s, social learning theory explains how people learn new behaviors, values, and attitudes. For example, a teenager might learn slang by observing peers.
In training, what is the greatest level of support that a manager can provide?
To participate in training as an instructor
What are the steps in the ADDIE model?
Analysis Phase
Design Phase
Development Phase
Implementation Phase
Evaluation Phase
When is a SWOT analysis typically conducted?
At the strategy building stage of a process
What are the indicators of employee readiness for training?
Assessing if an organization’s work environment will facilitate learning and not interfere with performance
What is the best way to create a learning orientation in trainees?
Allowing trainees to experiment with new knowledge and skills
What is far transfer of learning?
Far transfer refers to transfer between contexts that, on appearance, seem remote and alien to one another.
How would you define the training and design process?
A systematic approach for developing training programs
What is centralized training?
A centralized training function helps drive stronger alignment with business strategy.
What can help with trainee self-efficacy?
Showing them the training success of their peers who are now in similar jobs
What is expectency Theory?
Expectancy theory (or expectancy theoryof motivation) proposes an individual will behave or act in a certain way because they are motivated to select a specific behavior over other behaviors due to what they expect the result of that selected behavior will be.
What is near transfer of learning?
Near transfer refers to transfer between very similar contexts.