Product Knowledge
Steps
Schedule/Time Slots
Rebuttals/Techniques
Company Knowledge
100

What is our decking made out of?

PVC Cellular

100

What's the first Step?

Professional First Impression

100

What time do we meet M-F?

1:30

100

What's the first technique to developing interest?

Which Pitch

100

When did we start the business?

1990

200

What's infused into our roofing shingle to keep algae from growing? (Gloeocapsa Magma)

Copper

200

What's the 2nd step?

Intro to Home Improvement Mode

200

What time do we meet on Saturday?

9:00

200

What's the second technique for developing interest?

Rebuttal

200

What are our 3 unique characteristics about our company?

Local, Family & Veteran Owned

300

What lies underneath our low maintenance siding panel?

Reflective Foam Backer

300

What is the 3rd Step?

Develop Interest

300

What time do we meet on Sunday?

11:00

300

What's the 3rd technique for developing interest?

Elimination

300

What is our BBB rating and for how long have we had that rating?

A+ forever
400

How deep do we place our piers in the ground for decking and fencing?

Below Frost Line

400

In what manner should we tackle the 6th step?

Assumption

400

What time slots are available on weekdays?

10, 12, 2, 5, 7:30

400

What are the 3 points to a rebuttal?

Agree, Isolate, Assume/Overcome

400

Who is the owners of our company?

Patrick & Tammy Melson

500

How many layers of low-e are on our window glass package?

5

500

What are the 3 points in which we should cover in step 7?

Appreciate, Review & Buying Mode

500

What are our time slots for Saturday?

10, 12, 2

500

Why do we find out what they don't like about a product found?

To hit hot points when building product

500

At what rate do customers come back to use us for at least one more project?

Over 1/3