Programs
Complaints
HIPPA
Policy
100

You must use a chart to determine what enrollments can be done for these group of benes 

What is Dual FFs

100

File this complaint when an inappropriate OI is preventing me from getting services 

Prob obt services

100

Which is worse a violation or an incident? 

What is incident 
100

How many minutes late can you be to work without gaining points? 

6

200

I can't enroll into a MHP because I'm 65 due to this program

What is HMP 

200

File this complaint when its been more than 15 days since an address update 

County code 

200

You don't have to verify me if the bene gives you their case number or MA ID number and all other required fields 

What is phone number 

200
You must log into me once a month at least 

SOM Email

300

This program is only for select counties

ICO

300

File this complaint when I have issues with Modivcare

Transportation complaint 

300

I'm a number that can be used to verify PHI for more than one person 

Case number 

300

How many minutes can I go into my break or lunch early? 

5

400

This program has been disbanded for a year now 

What is michild 

400

File this complaint when my ICO plan data doesn't match with TPL 

MI Health Link ended inappropriately 

400

You cannot substitute me for anything when collecting HIPPA 

Address

400

I can find out who my buddy lead is by checking what 

Buddy lead list 

500

This paid program is for people with medicaid and medicare only

FTW

500

File this complaint when CHAMPS shows mandatory and Maxeb shows excluded 

ENR issue #4 

500

If you can't verify an address in MAXeb use me! 

CHAMPS

500

If you don't use me for a year you'll have more than a hundred of me 

RTO hours