Name the two specific types of mindsets that can either promote personal growth & resilience or hamper an employee’s performance.
fixed & growth
What are the two most basic elements of mindfulness?
awareness & acceptance
A nonverbal technique where a person copies the body language, vocal qualities, or attitude of another person
mirroring
Which form of communication do experts feel has been given more credibility than it deserves?
What does OLSA stand for?
Open Learning Services Architecture
What do the letters in the SMART goal acronym represent?
Specific, Measurable, Attainable, Relevant, Time-Based (or time-bound)
Name one of the 3 resilience techniques for regaining mental focus.
True or False: Using jargon and slang terms help convey your message more clearly.
False
if unavoidable, use jargon only after it has been clearly explained or you are certain you audience is familiar with the term
What is the "Power Hour"
The practice of blocking 1 hour of uninterrupted time each morning to focus on priority items without distraction or interruption.
We recently announced a new content partnership. Who is our new partner?
Udemy Business
To promote a growth mindset what word should you replace failing with?
learning
True or False: Stress is always bad for you
When preparing for a difficult conversation, what is one objective you should avoid?
an apology
*instead focus on letting them know how you feel about their behavior, and the impact it had on you
What is the "two minute rule" pertaining to productivity.
If a particular task will take less than two minutes to do, do it right then.
In what month did our stock begin trading on the NYSE?
June, 6/14 to be exact
Name any 2 of the 4 stages of Success
Trying, Failing, Learning, Succeeding
Name 3 of the 6 "To-Not-Do" items when working from home.
Name 2 of the 4 ways you can convey positive body language.
Before tackling a big goal, take care of your SEEDS. Name 3 of the 5 words represented by this acronym.
Last month we discussed getting Freaky (FRKE). What did it stand for?
Name the 4 types of personal energy
Physical, Mental, Emotional & Spiritual
Time management detours fall into one of 4 categories. Name 2 of the 4.
distractions, temptations, interruptions, & procrastination
What are the two different types of "No"
The empathic ‘no’ - You can soften your refusal by empathizing with the other person:
The pre-emptive ‘no’ - The pre-emptive ‘no’ saves you from having to say ‘no’ at all.
Name 3 steps for getting unblocked when you are feeling stuck and overwhelmed.
Name three features or enhancements in the 12/11 release.