Milestone 6: Soft Skills

Communication

100

What is verbal communication?

A. Communication that uses our hands

B. Communication that uses objects

C. Communication that uses words

C. Communication that uses words

Verbal communication is use of spoken or written words to convey thoughts, ideas, and emotion

200

What is an example of Non-Verbal communication?

A. A mother speaking to her child

B. A father speaking sign language to his deaf son 

C. A wife telling her husband to do the dishes

B. A father speaking sign language to his deaf son

Non-Verbal communication is the act of communication without using words. Some examples are:

Facial Expressions

Eye Contact

Physical Movement

Hand Gestures

300

Which job or career requires NON-VERBAL communication?

A. Teacher

B. Mime

C. Pilot

B. Mime

A Mime is a performer who solely uses his body to communicate with the audience.

400

What are the two types of communication?

A. Verbal & Non-Verbal

B. Running & Walking

C. Eating & Sleeping

A. Verbal & Non-Verbal

Verbal means to use words to communicate and non-verbal means to communicate without using words.

500

DAILY BOUBLE!!!

Laughing is what type of communication?

A. Verbal

B. Non-Verbal

C. Both

B. Non-Verbal!!

Laughing is not a form of speaking, but rather a way to express yourself such as:

Humor or finding something funny

Joy or Happiness

Nervous

Mean or Sinister

Work Ethic

100

True or False

Self-Discipline is the ability to control the emotions of others and do what is right, even when others want to do what is wrong.

False!

Self-Discipline is the ability to control YOUR emotions and to always do what is right, even when YOU want to do what is wrong!

200

What is Work Ethic?

A. A personal set of values that determines how any employee approaches their work

B. Going to work to make money

C. Making sure your paycheck is correct

A. A personal set of values that determines how any employee approaches their work

Employees with strong work ethics are highly motivated and produce consistently high-quality results.

300

What is an example of someone NOT being responsible?

A. Showing up to work on time

B. Showing up late to work with a doctors note because you had a doctors appointment

C. Deciding to stay home because you woke up late

C. Deciding to stay home because you woke up late

Even if you wake up late, call your boss and tell them you are on your way!

400

Mary Jane stacks cans on a shelf at Walmart. Every time she stacks them, they tumble over. Mary Jane does not give up and keeps trying to come up with a way to make sure they do not tumble over. What characteristic is Mary Jane showing?

A. Cooperation

B. Responsibility

C. Dedication

C. Dedication

Dedication means to not give up!! Mary Jane is dedicated to making sure the cans do not tumble over!

500

Is this an example of positive work ethic or negative work ethic?

Negative Work Ethic!

You should never be asleep at work!!

Teamwork

100

Why is teamwork important?

A. People who work together can get more work done

B. It helps build stronger relationships with your co-workers

C. It makes work more fun

D. All of the Above

D. All of the Above!!

These are all great reasons why teamwork is important!!

200

Carrie plays on the basketball team, however, her teammates never pass her the ball because she is not a good shooter and they are afraid she will miss the shot. Are her teammates showing good teamwork? (You must explain why)

A. Yes

B. No

B. No!!

If Carrie is a part of the team, they need to pass her the ball! That's one of the ways she will get better!

Also, they can help her get better during practice!! Good teammates help each other!

300

True or False

Teamwork makes the dream NOT work!

False!

Teamwork makes the dream work!

400

What is this called?

A. A Get-Together

B. Hugs

C. Huddle

C. Huddle

A huddle brings teammates together where they can communicate the next play and motivate each other!

500

True or False

You should listen to your teammates ideas, even if you believe they are BAD ideas!

True!

A good teammate always listens to his teammates ideas, even the bad ones because you can LEARN from bad ideas!

Workplace Safety

100

How often do workplace accidents occur?

A. More often than you think

B, Not that much

C. Almost never

A. More often than you think

Over 3 million injuries a year happen in the workplace

200

DAILY DOUBLE!!!

Who is injured most often at work?

A. Older workers 55 years old and older

B. Younger workers between the ages of 15-25

C. Kids between the ages of 10 - 14

B. Younger workers between the ages of 15-25

Younger workers do not have much experience working and they tend to take more risks.

300

What does STF stand for?

A. Slaps, Traps, and Flaps

B. Sleep, Treats, and Feet

C. Slips, Trips, and Falls

C. Slips, Trips, and Falls

25,000 STFs accidents occur daily in the U.S.

400

Fill in the Blank

OSHA stands for Occupational ____________ Health Administration:

A. Safely

B. Safe

C. Safety

C. Safety

O: Occupational

S: Safety

H: Health

A: Administration

OSHA creates safety rules and enforces workplace safety

500

Which of these signs are for "physical" hazards?

A.

B.

C.

A. This is the sign for physical hazards

Enthusiasm & Attitude

100

Attitude ONLY refers to negative actions and reactions and has nothing to do with being positive.

False. Attitude can be positive or negative, and can affect someone's viewpoint of you. 

200

When you are not happy at work you should:

A. Yell at customers                                    C. Stay positive

B. Go home                                               D. Be rude to customers

C. Stay positive. Keeping a positive attitude at work, even when you don't necessarily like your job can help you

to persevere through tough situations.

300

True or False? Positive thinking boosts health, productivity, relationships, and personal growth.

True.

400

True or False: Frowning uses more muscles in your face than smiling.

True

500

True or False: Your attitude during an interview can make or break whether or not you get hired.

True. If you go into an interview with a positive attitude, even if you don't have a ton of experience with that

particular job, the employer may decide to give you a chance because of how you interacted with them during the interview. This could also go for a negative attitude.

Problem Solving

100

What is the first step to problem-solving?

A. Brainstorm solutions

B. Identify the problem

C. Test the solution 

B. Identify the problem

By identifying what the problem is, you will then be able to solve the problem

200

What is the second step to problem-solving?

A. Brainstorm solutions

B. Test the solution

C. Pick a solution

A. Brainstorm solutions

Once the problem is identified, you will them be able to come up with many possible solutions

300

What is the third step to problem-solving?

A. Review the results

B. Brainstorm solutions

C. Pick a solution

C. Pick a solution

Once you have brainstormed many solutions, you will then pick the best solution to solve the problem

400

What is the fourth step to problem-solving?

A. Review the results

B. Define the problem

C. Test the solution

C. Test the solution

Once you choose the best solution, it is important to test it to see if you will have the best outcome

500

What is the last step to problem-solving?

A. Review the results

B. Pick a solution

C. Brainstorm solutions

A. Review the results

Once the problem is solved, it is important to ensure the results are the desired outcome