Generation Basics
One-letter nickname for the "Millennial Generation"
What is Generation Y?
Texting, email, video calls and messaging apps are examples of this type of communication.
What is digital communication?
This type of feedback helps employees recognize what they are doing well
What is positive feedback?
This tech allows nurses to access and document patient information electronically
What are electronic health records (EHRs)?
what is a coach/mentor?
Millennials grew up during the rapid expansion of this technology that transformed communication.
What is the Internet?
A nurse manager wants to improve communication with millenial nurses. based on their communication preferences, the manager could use frequent, brief messages through text, instant message, and this method.
What is email?
Millennials often prefer learning through videos, online courses, podcasts and this type of learning.
What is interactive/hands on/collaborative learning?
Approach that places clients needs, preferences, and values at the middle of care.
What is patient-centered care?
Millenials often value opportunities for this, including advanced degrees and specialized certifications.
what is professional growth/development?
Millennials were born approximately between these years.
What is 1981-1996?
Although comfortable with digital communication, Millennials may prefer this method for important or sensitive conversations.
What is face-to-face?
Millennials often want to understand this behind a decision rather than simply being told what to do.
What is the reasoning behind a decision?
A nurse uses an electronic health system to retrive patient information quickly, helping the healthcare team communicate and coordinate care more efficiently. What benefit of technology does this demonstrate?
What is improved access to information?
a millennial wants to knoe whether their work is making a meaningful difference for patients. This reflects the importance Millennials may place in having this in their careers.
WHat is purpose?
Environmental sustainability, diversity, inclusion and this issue are causes commonly associated with Millennials
What is mental health awareness?
Millennials often want to understand why a decision was made rather than being told what to do. WHat does this encourage nurses to do?
What is ask questions/engage in discussions?
This learning approach uses excercises, videos, discussions, technology and participation rather than relying only on lectures.
What is interactive learning?
A millennial nurse advocates for a patient by considering the patients individial needs, showing empathy, and making sure the patients values are represented in the plan of care. This demonstrates what strength?
What is patient advocacy?
A nurse manager notices that millennial nurses have ideas for improving the unit but rarely share them because they feel their input is overlooked. What could the manager do to encourage them to contribute?
WHat is creating opportunities for employee voice?
This major economic event occurred in 2008 and affected many millennials as they entered adulthood.
What is the 2008 financial crisis?
A millennial nurse disagrees with a coworker about how to handle a patient care issue. Rather than avoiding the conflict, this nurse is most likely to favor teamwork, compromise, and this approach to resolving the disagreement.
What is open dialouge?
When disagreements occur, Millenials may favor teamwork, compromise, and open dialouge RATHER than doing this.
What is avoiding the problem/ avoiding communication?
Millennials can help bridgr generational gaps in nursing through collaboration and this relationship in which experienced nurses provide guidance.
What is mentorship?
Name two strategies a nurse manager could use to improve millenial nurse motivation, development, or retention.
What is
Mentorship programs,
Frequent feedback/feedback meetings,
Development opportunities,
Shared decision-making, etc.