Demos
After a demo, what is the next step when the guest leaves?
Fill out a demo survey on the BBR
When does the guest get access to MIRROR Digital?
As soon as they purchase they can download and use the app. Their risk free trial and membership charge will not start till their MIRROR is delivered.
You learn the guest is wanting to start a yoga practice, how do you create value for them through MIRROR?
Talk about MIRROR yoga offerings, classes start from beginner to expert/advanced so she can continue to grow with MIRROR as she improves.
When should we ask for the sale?
In every demo! Asking for the sale allows us to learn why the PM might be hesitant and then provide a solution or additional information we haven't shared yet.
What are the 3 parts of a demo?
Connect, explain how the guest will benefit from MIRROR, Close.
How much is the MIRROR membership and what comes with it?
$39 a month, and you get access to thousands of live and on-demand classes, plus the ability to add up to 6 household members.
Where can you Attend to PM's to demo the MIRROR and what is the best type of question to ask?
Anywhere in the store and open ended questions. We can start a demo with a PM anywhere by learning about them and sharing how MIRROR can fit into their life.
Share two ways to ask for the sale
:)
What are the 3 parts of closing out a demo?
Ask for the sale, ask for the email, share a brochure.
What is the current MIRROR Promo?
$150 off the MIRROR
Free Delivery and Install ($250 value)
60 Day Risk Free Trial
$400 total savings
A guest is hesitant to purchase because they don’t know how much they will use the MIRROR; how do you encourage their decision to buy in the moment?
Tell them about the Risk Free Trial, they can use the MIRROR at home and if it is not for them returns are free and easy, no restocking fee.
What information do you record after a purchase?
Guest name, email (in wait while), and order number.
Share a way to close at the end of the demo?
:)
What is our MIRROR Military/First Responder promo?
15% off, free delivery and installation, plus the first 3 months of their membership for free! That's $591 in savings!
A guest is thinking about buying, but is hesitant because they are going on a month-long trip, how do you encourage them to buy in the moment?
Delayed delivery, plus she can start moving with MIRROR digital while she's on her trip, then risk free trial once the MIRROR is installed.
How do you process a MIRROR sale?
Have the guest pull out their phone, and either scan the MFR/CC/FF QR code, or go to mirror.co! After adding MIRROR to their cart, cancel out the MIRROR promo and add your lead gen offer + your store code for the best deal!