MIS-201

Ecommerce

100

Bricks only

What is a retailer that only has a physical location

200

When one government agency does business electronically with another government agency

What is G2G

300

The exchange of goods, services, and money among firms, between firms and their customers, and between customers, supported by communication technologies and, in particular, the Internet

What is e-commerce?

400

Relatively new phenomenon, consumers can sell small pieces of work (e.g., photos) or services to businesses

What is consumer to business ecommerce?

500

Cutting out the “middleman” and reaching customers more directly and efficiently

What is Disintermediation?

Reporting

100

This is the most common language used to interface with relational database management systems (RDBMs) to retrieve/query information.

What is a Structured Query Language (SQL)?

200

They highlight situations that are out of the normal range.

What is an exception report?

300

These are produced at predefined intervals—daily, weekly, or monthly—to support routine decisions

What are scheduled reports?

400

These provide greater detail, so as to help analyze why a key indicator is not at an appropriate level or why an exception occurred

What are drill down reports?

500

These queries answer unplanned information requests to support a non-routine decision; typically not saved to be run again

What is ad-hoc?

Databases

100

These are an organization’s most valuable resources.

What data and knowledge?

200

Mini data warehouse, limited in scope to organizational unit

What is a data mart?

300

These integrate data from multiple databases and other data sources and contain historic as well as current data

What is a data warehouse?

400

Document of database metadata and include things such as: -Attribute name -Type of data -Valid values -Business rules

What is a data dictionary?

500

Systems that interact with customers and run a business in real time.

What is Online Transaction Processing (OLTP)?

Collabortion

100

Communication that occurs in the same place or at the same time.

What is synchronous?

200

Communication that occurs at different times.

What is asynchronous?

300

Team members are located at different physical locations

What is a virtual team?

400

A simple solution to the problem of people needing to talk who are in different locations.

What is video conferencing?

500

Utilizes networked computers and sophisticated software to support various group tasks.

What is an electronic meeting system (EMS)?

The Web

100

Applications shift a Web user’s role from a passive consumer of content to its creator.

What is Web 2.0?

200

Leverage social media to support business processes.

What is Enterprise 2.0?

300

Takes advantage of individuals from all over the world sharing their knowledge, expertise, or resources.

What is crowd sourcing?

400

Based on users promoting content they find interesting or engaging to their friends; in effect, users are “infecting” other users. This can be a very powerful and effective marketing strategy

What is viral marketing?

500

Including content from social networks, blogs, or microblogging services

What is social search?