When does the OA kick off the Reno SR?
As soon as the build out of the property can occur
- once the wizard is complete
- once docs are provided (PMA, W9/ACH confirmation) for manuals
BEFORE COE
Where is an OA notified if the contribution request was wired at closing?
The Retail Buying Invoice
When does the OA kick off Retail Buying Stabilization?
At COE (once the closing email is received)
When does the OA send the contribution request?
As soon as the build out of the property can occur
- once the wizard is complete
- once docs are provided (PMA, W9/ACH confirmation) for manuals
BEFORE COE
What Mynd team member will the OA work closely with during a retained management scenario?
Offboarder
Where do we add the access notes for Retail Buying onboards?
--Access Notes (Property page → Access → Access Directions):
What 2 documents found in Embrace should be sent with the owner contribution request?
1. Retail Buying invoice
2. Rehab Estimate
DOUBLE JEOPARDY!!!!
Existing Owner | Existing Property
What taskflow do we kick off?
Retained Management
Name the 2 places you can find documents from the closing team.
2. Closing Files
If COE passes, how many business days should the OA wait before pinging the Onb - Closing Slack Channel for an updated COE?
3 business days
Name 3 documents we can use to find property information in embrace/closing Files
- Inspection Report
- MLS sheet
- Seller Questionnaire
- AVI report
- Purchase Agreement (New Build)
What 2 documents should we check for utility providers in Embrace/Closing Files?
1. Utility Provider Doc
2. Seller Questionnaire
Where does the OA attach the utility provider information? (Be specific)
The utility subtasks in the Reno SR
What document is used determine who will be responsible for HOA payments?
HOA Authorization
What report is provided by the Closing Team on most properties that has all the details needed to build out the property in OTTO? HINT : It is new(ish)
AVI report
What 2 steps do we take at COE for New Construction Properties?
Hint: In the Unit Page
1. Update Unit Status to Vacant: Not Ready
2. Add Rent Ready Date Six Weeks Out
What 2 contingencies must clear before a property can close?
1. Appraisal Contingency
2. Financing Contingency
What 3 fields does the OA enter the agreed upon rental rate?
Extra 100 points: What is the document titled that provides the rate?
1. Maximum Rent
2. Minimum Rent
3. Listed Rent
Extra: Buyers Acknowledgement of Estimated Rent
What taskflow does the OA kickoff in the SR for vacant Retail Buying onboards?
MIS: Renovations
How long after COE will the OA be able to review all warranty information in Closing Files/Embrace?
72 hours (3 days)
Scene : Existing Owner | Existing Property
Give a brief description of the first steps in building the property
1. W9/ ACH (build out entity in OTTO)
2. Clone
Who do we assign the Reno SR to for vacant Retail Buying onboards?
Katherine Moreton
We are paying HOA dues.
What team members need to know this and how do we notify them?
2. Property Accounting - In the property page --> accounting tab --> paying for --> HOA = yes
Name 3 items we should NEVER request from a Retail Buying owner.
1. Property Details
2. HOA docs
3. Who is paying HOA dues
4. Utility Providers
5. POO
When does the OA initiate the clone of a currently managed property (retained)?
At COE