Checking and Savings
Accounts
Loans and Credit
Digital Banking
Member Benefits
Lease
100

This type of savings account allows you to save for specific goals, like a vacation or holiday shopping.

What is the holiday saver club account and the summer saver club account.

100

What is the maximum term available for a Mission Fed auto loan?

What is 84 months.

100

Which Mission Fed service allows you to deposit checks using your smartphone?

What is the Mobile Deposit.

100

Who did Mission Fed recently partner with?

Who is the Rady Shell at Jacobs Park.

100

What calls should be referred to CULA?

What is CULA should be contacted for questions about lease end topics such as vehicle turn-ins, questions about the vehicle inspection process and establishing a location to drop off the vehicle.

CULA can assist with questions regarding an early turn in, except for military SCRA early turn ins, and provide an estimate to the members. CULA should also be contacted if the vehicle is in an accident or deemed a total loss.

200

Which Mission Fed savings account is designed specifically for children under 18?

What is the mission 2 $ave savings account is designed specifically for children under 18.

200

What type of Mission Fed loan allows you to borrow against the equity in your home?

What is a Home Equity Loan or Home Equity Line of Credit (HELOC).

200

What is the name of Mission Fed’s online banking platform?

What is the Mission Fed Online Banking.

200

What service does Mission Fed offer to help members manage their investments and plan for retirement?

What is Financial and retirement planning services.

200

What if an active-duty military member is deploying and asking about the Servicemembers Civil Relief Act (SCRA)?


What is transfer the call to Loan Servicing x2040 

300

What is the feature of a Money Market Account that differentiates it from a regular savings account?

 What is the high earnings of a certificate account with the liquidity of a traditional savings account.

300

Which Mission Fed credit card offers cash back rewards on purchases?

What is the preferred platinum rewards credit card offers cash back rewards on purchases.

300

This feature allows you to send money to friends or family instantly using their email or phone number.

What is Zelle.

300

How many branches does Mission Fed offer?

What is 34.

300

Can members stop making payments when an insurance claim is pending?

What is all lease payments must be made until the lease is paid off. All payments that are made after the total loss date will be refunded to the member’s share once the payoff is posted. 

400

This type of account typically offers higher interest rates in exchange for a fixed-term deposit.

What is a Certificate of Deposit (CD).

400

What are the benefits of going through Autoland?

What is the member not needing to shop around at various dealerships.

What is the convenience- members can meet with an Autoland Consultant locally.

What is the Trade-in program, and peace of mind.

400

What is the maximum daily limit for Bill Pay transactions in Mission Fed Online Banking?

What is $25,000.00

400

Mission Fed offers this specific program to include immediate family members.

What is the Employee Assistance Program

400

Can we provide a Lease Payoff for Insurance Claims? 

What is all payoff quotes for insurance claims must be referred to CULA at 800-878-5400. CULA carries GAP on all leases, so they need to work with the insurance company. 

500

At what age can a minor open an account without a parent/legal guardian signer?

What is a 16 and 17 year old with a valid government-issued ID.

500

What is our current limited time offer for credit cards?

What is the 25,000 bonus points with $2,000 in net purchases in the first 90 days. 

AND

1.99% intro APR for 12 months on balance transfers.

500

What loan can members apply only through online banking?

What is the instant short-term loan (istl).

500

Mission Fed supports this annual San Diego event that celebrates diversity and inclusion in the local community.

What is the San Diego Pride Parade.

500

Do Lease vehicles have interest rate like a loan?

What is a lease vehicle does not have an interest rate like a loan.