What is the one thing all employees and managers should have to prevent an injury?
Non slip shoes
100
When is an employee eligible for their first raise?
90 Days after hire
100
What does COG stand for?
Cost Of Goods
100
What is the name of the app we are using now for maintenance?
Wunderlist
100
How often should you be completing you DIA inspection sheet?
Twice a week
200
What are the first 3 things you should do when an employee gets injured on the job?
1- Get medical attention / paramedics
2- Call your Opps manager
3- Fill out the first report of injury
200
What paperwork do you need to submit to give an employee a 90 day raise?
90 day review and payrate change form
200
What is the number one most stolen item in a restaurant?
Paper goods
200
What do you need to include on your maintenance request?
As many details as possible and photos if possible
200
How long can you hold hot food in a steam table?
4 hours
300
How many hours does an employee have to report an injury?
Although they should report immediately, they have 72 hours
300
What paperwork do you need to submit to get an employee an annual raise?
Signed annual review.
HR will notify you VIA email of the employees annual raise if applicable and the date that it will be effective.
300
If you have to borrow from another store, what is the most important thing you must do?
Document the transfer.
Either write it on the transfer sheet or send an email to the store you took the product from.
300
As a store manager, what are you responsible for for on the golf carts?
Reporting any maintenance issues, checking water in batteries and cleanliness
300
Finish this PVC question and give an example of how to answer it.
"Were you asked questions by the associate to______"
"Clarify your needs"
400
What is the one item you are required to give to the employee before going for medical treatment?
Provider list and locations.
You should also send a copy of the completed first report of injury, but this is not mandatory.
400
Who can approve promotions, raises and transfers?
HR. You need to submit paperwork and make recommendations, but final approval will come from HR.
400
Last week you had $45,000 in sales. Your theoretical food cost is 23%.
How much should you have spent on food?
$10,350
400
You had a small grease fire and your staff put it out. Who do you notify first?
1) Fire department 2)Health department 3)Opps manager 4)DIA maintenance 5)Mission Maintenance.
Opps Manager
400
If a customer pays with a credit card, what one thing do you have to add to your parting greeting to pass a shop?
Customers name.
You must read the customers name on the receipt and thank them by name.
500
How much money has our Workers Comp policy paid out in the last year?
$191,207.00
500
What are the steps and paperwork needed to submit an employee for a promotion?
Complete their review, position change form and observation form, submit to HR.
500
Last month you had $20,000 in beginning inventory, $5,000 in purchases, $20,000 in food sales and $7,000 in ending inventory.
What was your food cost for the month?
9%
500
If you have a major plumbing issue, what steps do you take to resolve it?
Call your Opps manager, if you cant get a hold of him/her call all Opps managers, if you can get a hold of them, call Murphey Mechanical
500
What in formation does a time tag have to have on it and how long is it good for?