Flea/Tick/HW
The frequency Missouri Valley Vet suggests testing for heartworm disease.
What is yearly?
The "American(National) Anthem".
What is the Star Spangled Banner?
The time of the day our weekday appointments should start.
What is 8:30 am?
The more urgent issue to address. 1) phone ringing 2) the person standing in front of you.
What is the ringing phone?
The person calling is not able to see your lobby. The person in the lobby is able to see that you are busy and will be with them in a moment.
A safe over the counter medication to recommend for a dog with diarrhea.
What is pepto bismol?
A product we prescribe to clients (dogs) wanting an all-in-one tablet for fleas/ticks and heartworm prevention.
What is Simparica Trio?
The number of strikes AND fouls you get in baseball.
What is 3 strikes and 4 fouls?
The cash drawer should be balanced at least this many times a day.
What is three?
Opening, lunch, close
A good way to personalize your relationship with a client.
What is call them and their pets by name?
Knowing your schedule and announcing pet/person by name makes them feel good. Use this instead of asking "who do you have here today."
What is a ferret?
A product we carry for heartworm disease prevention ONLY.
What is Iverhart?
Home of the "Whopper."
What is Burger King?
The number of minutes a routine equine teeth float should be scheduled.
What is 40?
One of the more important things to remember when dealing with an angry/upset client.
What is do not argue?
A group of cattle.
What is a herd?
The youngest age we recommend testing for heartworm disease.
What is 6 months?
The name of Jack Sparrow's ship.
What is The Black Pearl?
This shift is responsible for preparing the deposit slip each day.
Who are the closers?
Clients should hear this on the phone.
What is a smile?
The part of the body a dog sweats through.
What are paws?
What is a mosquito?
The side of the chicken with the most feathers.
What is the outside?
Number of dentals to be scheduled per day.
What is two?
The soonest a puppy or kitten can receive a rabies vaccine.
What is 12 weeks?
A baby goat.
What is a kid?