UTI NSP
Workflows
Smartphrases
MIST Guide
Scheduling
100

This is the minimum age to qualify

What is 18?

100

An action performed by a MIST RN when coming across an urgent/emergent symptom

What is a Telephone Call or Triage Call?

100

This smartphrase is used when routing FYI to a provider where no action is required

What is .MISTFYINOACTION?

100

This Department code is used to book appointments for Dublin

What is code 473?

100

This Tab name is used to book appointments 

What is Quick Appt?

200

This timeframe of new onset of symptoms qualifies the pt. for the uncomplicated UTI NSP

What is 7 days?

200

This Pool receives a close encounter for same day appointment requests

What is the Site MA Pool or Backoffice MA Pool?

200

This smartphrase is used when requesting an appointment

What is .MISTAPPREQUEST?

200

This code for Sonoma is used when routing to IC Providers

What is WFSO IC PROVIDER

P 30273693

200

This code is found in the MIST Guide to identify specific locations

What is the Department Code?

300

These are 3 possible symptom exclusions

What is fever/chills, back/flank pain, N/V, abd pain, vaginal discharge/itching/sores

300

A controlled substance request is routed to this  clinician

What is the prescribing Clinician?

300

This Smartphrase is used when a patient is requesting an order for Hospice

What is .HOSPICETRIAGE?

300

This extension is used to WT patients to MIST RNs

What is 29082?

300

This visit type is selected for in-office appointments

What is Return/General Office Visit?

400

These are 3 possible diagnostic exclusions

What is pregnancy, DM, sickle cell, CKD, Foley, paralysis, kidney stones, immunosuppression, travel outside US within 30 days, hospitalization within 60 days, dementia, antibiotics-3 months, prior antibiotic resistance.

400

A second attempt is made within this time frame

What is 15-60 minutes?

400

Smartphrase used after the first unsuccessful attempt 

What is .MISTRNNOCONTACT

400

In this situation, a "staff message" is used to send what type of message

What is Feedback/IOL?

400

This type of lookup is used to search for Level 2 appointments

What is Subgroup

500

These 4 inclusionary symptoms qualify a non-pregnant female over 18 years of age

What is:

  1. New painful urination (dysuria)
  2. New urinary frequency
  3. New urinary urgency
  4. New suprapubic pain
500

This type of outreach is appropriate only under non-urgent circumstances

What is MHO?

500

This Smartphrase is used when sending a staff message to the Feedback Pool

What is .MISTFEEDBACK?

500

This Kronos Code is used to document Unpaid VTO

What is code 910?  "Employer Requested Absence"

500

This important time is communicated to patients when booking an appointment

What is Arrive by Time?