Product Knowledge
What is system silver?
Wheel cleaner
What is the first piece of equipment to touch a vehicle in our tunnel?
Wrap 1
Give an example of a correct way to present step #2 in the 4-step sales presentation.
...
What is Mister's limit on number of family plan members?
None, LOL
What are our 2 signature Products?
Wheel Polish
Platinum Seal
What 3 pieces of equipment are retracted when selecting the 'large roof rack and visor retract'?
Top brushes 1 & 2
Dry n Shine
Where is the CSA located on the lot?
WoW Zone
What are OCP's?
Opperational check points
What packages get Tire Shine?
#2
#1
Platinum
What does CTA stand for?
Chemical Tire Applicator
What are our options when purchasing a gift card?
Buy 4 get 1 free
Any dollar amount
What is a Surfactant?
A compound that will help lower surface tension
What are our 2 low pH chemicals?
System Black
System Yellow
What way do the grill brushes spin?
Against conveyor travel
What is the first thing we should say to a retail customer?
Hi, Welcome to Mister!
What is Jason's dogs name?
What soap is a surfactant?
System Green
In what 2 ways is our equpiment powered?
Hydraulic & electric
What is the most important part of your uniform?
your smile :)
How long should it take from the time a car pulls up to the kiosk to the tim they exit the tunnel?
5 minutes or less