One-On-One
What is the first step to having a successful 1:1 meetings?
Schedule Regular Meetings: Put it on the calendar! Consistency is key!
The cost of not giving effective negative feedback effects three people, who are they?
The employee
The Manager
The company
What percent of employees have admitted to dozing off during a work meeting?
42%
What should we do when someone needs 1 on 1 training?
Submit a Training Ticket on their behalf
Why is it important to create a comfortable and private environment for your 1:1s?
So the manager and employee can speak openly without interruptions.
When doing QC inspections, what 2 things are needed.
Notes of our inspection
Pictures of the job site.
DOUBLE POINTS
Unproductive meetings cost businesses how much a year?
$79 Million
Once we have a 2nd conversation with an employee about the same issue, what is the next step?
Written Improvement Recommendation
Your employee is doing an amazing job. You have no complaints and when asked, the employee states there's no concerns. Do you need to have a weekly 1:1?
Not unless the the employee has asked for it. Ask your employee how often they want to check in. Once a month seems like a great option.
What are three types of ways we can recognize an employee in a positive way?
1. Verbal recognition
2. Physical recognition (stars, trophies, notes, gift cards, etc.)
3. Performance recognition (raise, promotion, etc.)
Employees waste time even when meetings are canceled. Workers lose up to how many minutes minutes each week due to meeting cancellations.
71 minutes
What tools do we have to hold our employees accountable?
Written improvement recs, and Training Tickets
You've set up a bi-weekly 1:1 with an employee who is struggling with the basic functions of their job. Before you request another disciplinary action form, what could you do?
Increase the 1:1 to a weekly check-in.
What are the two reasons for why documentation so important?
1. It protects our company against litigation.
2. It paints a clear picture of an employee's time with the company.
Firing an employee at SR who makes roughly $60,000 a year can cost the company what percent of the employee’s annual pay? 35% 72% 100%
35% which is $21,000!!!
We are incurring costs for; hiring, training, lowered productivity, social capital, unemployment fees, etc.
Who is able to fulfill a training ticket?
ANYONE can help! (as long as their knowledgeable) Crew Leads, PM's, Managers etc
What are the components to a SMART goal?
Specific, Measurable, Achievable, Relevant, and Time-bound.
Why do we need to recognize our employees for doing a good job?
It helps employees see that our company values them and their contributions lead to the success of their team and the company overall.
What percent of job seekers lie during the hiring process?
78%
Who's responsability is it to train our team?
YOU, ME and ALL OF US!