The ability to see things from another's perspective and feel their emotions.
What is empathy?
The process of sending and receiving messages without using words, either spoken or written (facial expressions, gestures, body posture, eye contact, etc).
What is body language?
The body’s emergency reaction system, designed to keep you safe in crises. It triggers physical and mental responses to perceived threats, releasing substances like adrenaline and cortisol.
What is the stress response or "fight or flight"?
People who enrich our lives by offering companionship, understanding, and a sense of connection built on mutual respect, trust, and shared interests.
What are friends?
The ability to analyze, evaluate, and interpret information objectively, question assumptions, and use logic and evidence to make informed decisions or solve problems.
What is critical thinking?
The practice of paying attention to the present moment. This includes your thoughts, feelings, bodily sensations, and the world around you.
What is mindfulness?
Verbal and nonverbal signals, like body language and tone of voice, that help people interpret emotions, intentions, and reactions in social situations.
What are social cues?
The process of peacefully resolving a disagreement by identifying underlying issues, understanding different perspectives, and finding mutually acceptable solutions.
What is conflict resolution?
The process of fully concentrating on, understanding, and responding to what the speaker is saying, actively engaging in the conversation rather than just hearing the words.
What is active listening?
The ability to resist acting on immediate urges or emotions, instead pausing to think through potential consequences and make thoughtful, rational decisions.
What is impulse control?
The beliefs, principles, or standards that guide a person’s actions, decisions, and behavior. Examples include honesty, integrity, kindness, generosity, courage, and confidence.
What are values?
The way a person's voice conveys emotions, attitudes, or intentions while speaking. It includes aspects such as pitch, volume, speed, rhythm, and inflection.
What is tone of voice?
Events or stimuli that provoke strong emotional or physical reactions, often linked to past experiences, and can cause feelings like anger, anxiety, sadness, or fear.
What are triggers?
Limits we set to define acceptable behavior in relationships, protecting our physical, emotional, and mental well-being. They ensure respect and help meet our needs, covering areas like personal space, emotional respect, and psychological health.
What are boundaries?
The process of identifying clear, achievable objectives, creating a plan to reach them, and staying focused and motivated throughout the journey.
What is goal setting?
The qualities and skills that enable a person to interact effectively, harmoniously, and positively with others. Examples include effective communication, demonstrating reliability, exhibiting leadership qualities, having patience, and maintaining a positive attitude, etc.
What are interpersonal strengths?
The ability to sense the emotional atmosphere in a group by observing nonverbal cues like body language, facial expressions, and tone of voice. It helps you adjust your behavior and communication based on the mood or dynamics of the situation.
What is reading the room?
Strategies used to manage stress and difficult emotions. They can be adaptive (healthy, like exercise or talking) or maladaptive (unhealthy, like avoidance or substance use).
What are coping skills?
The ability to express your thoughts, feelings, and needs openly and respectfully, standing up for yourself without being passive or aggressive.
What is assertiveness?
The act of making thoughtful, informed decisions that involve some level of risk but are balanced by careful consideration of potential consequences.
What is responsible risk-taking?
The ability to recognize your thought patterns and their impact on your emotions and actions. It helps identify irrational thoughts and replace them with more balanced perspectives.
What is cognitive awareness?
The presence of differences in race, ethnicity, gender, age, orientation, and other factors. It promotes understanding, inclusivity, respect, and helps build more empathetic, equitable communities.
What is diversity?
The ability to manage and control emotional responses, especially in stressful situations. It involves recognizing emotions, understanding their impact, and using strategies to respond constructively, promoting well-being and resilience.
What is emotional regulation?
Evaluating the quality and health of your relationships to determine if they are positive, supportive, and respectful. It helps you decide whether the relationship is worth maintaining or if it’s harmful or draining.
What is assessing friendship?
The ability to anticipate future events or outcomes by analyzing current knowledge and trends, and planning for potential challenges or opportunities.
What is foresight?