MCQ CS
............................................. to restart the device?
a) Have you tried b) Were you trying c) Have you been trying
a) Have you tried
I ......................... you insulting the customer over the phone!
Really? I ...................................................... .
a) Heard - was just building rapport b) 've heard - just built rapport
c) Heard - I have been just building rapport
a Heard - was just building rapport
I can't stand it anymore. I ..................................
with angry customers all day
a) am dealing b) have been dealing
c) have dealt
b have been dealing
She .................................. books on the shelves
all day. That's why she is so exhausted.
a) was putting b) has put c) has been putting
c has been putting
She's hurt her arm. - When ........................... it?
a) has she hurt b) has she hurted c) did she
hurt
c did she hurt
He called customer support after he .....................................to use the Chatbot
for two hours.
a) was trying b) had been trying c) has tried
b had been trying
How many calls .............................. since
yesterday?
a) did they take b) have they taken c) have
they been taking
b have they taken
................................................... the dishes yet?
a) Has he washed b) Has he been washing
c) Did he wash
a has he washed
The sun ........................ and we ........................
on the white sand.
a) shone - were lying b) was shining - were
lying c) shined - lay
b was shining - were lying
Where is Mum? - She .......................................
the shopping all the morning.
a) has done b) has been doing c) was doing
b has been doing
I ......................................... her for a long time.
a) know b) have known c) have been knowing
b have known
As he ................... the flight, the system......
a) was booking - was crashing b) booked - crashed c) was booking-crashed
c) was booking-crashed
They .......................... a hotel in York, but then
they ............................................................... it.
a) have bought - sold b) bought - have sold
c) bought - sold
c bought - sold
You ............................. at last! Where ..............
...................................................... so long?
a) arrived - have you been b) have arrived
- have you been c) arrived - were you
b have arrived-have you been
At 9.30 I ....................... a documentary on TV.
It ........................................................... at 9.20.
a) was watching - had started b) watched - has
started c) watched - started
a was watching - started
The customer ............................ the flight
on Saturday morning.
a) was booking b) booked c) has booked
b booked
When the customer.....him, he ......................
him that this was unacceptable.
a) was offending - warned b) offended - was warning
c) offended-warned
c) offended-warned
She couldn't play yesterday because she ...........
................................... her ankle the day before.
a) have sprained b) sprained c) had sprained
c had sprained
I was so relaxed because I .................................
anything all day.
a) have not been doing b) didn't do c) had not
been doing
c had not been doing
Use past tenses, present perfect or past perfect
tenses to complete these sentences.
We ............................... in Bristol from January
to March. (stay)
We stayed/were staying
I ............................ as an agent for a month in 2019.
a) worked b) have been working c) have
worked
a worked
I didn't notice that the supervisor .................................... .
a) had come b) came c) have been coming
a had come
I can't find Todd. Where is he? - He .................
..................................................... in the garage.
a) 's been working b) worked c) was working
a 's been working
What's your teaching experience? .....................
.................................................... anyone?
a) Have you ever taught b) Did you ever teach
c) Have you ever been teaching
a have you ever taught
Where is my wine? Someone ............................
my wine! (drink)
Someone has drunk