Industry Components
This segment includes hotels, resorts, and other places where guests stay overnight.
What is lodging?
Entry-level job greeting guests at a hotel.
What is a front desk agent/receptionist?
A government law affecting minimum wage in hotels is an example of which factor?
What is political?
Hotels rely on this segment to bring guests from other cities or countries.
What is airlines/travel?
You plan a trip for your family: book the hotel, flight, and theme park tickets. Which industry components are you using?
What are lodging, travel, and recreation?
Activities like amusement parks, theaters, and concerts fall under this part of the industry.
What is recreation?
The person who supervises multiple hotel departments and ensures operations run smoothly.
What is a hotel manager/general manager?
A rise in hotel prices due to increased demand is part of which factor?
What is economic?
A tour company’s success depends on local hotels having available rooms for visitors.
What is lodging/hotels?
A hotel implements a mobile app for check-in and room service ordering. Which PEST factor is this?
What is technological?
Traveling for business, pleasure, or cultural experiences is part of this segment.
What is tourism?
This professional researches and analyzes data to improve customer experiences in the industry.
What is a market/research analyst?
Customer preferences for eco-tourism or local cultural experiences reflect which factor?
What is socio-cultural?
Theme parks often partner with local hotels and restaurants to create package deals. This is an example of what?
What is economic interdependence?
A chef at a resort is promoted to oversee all restaurants within the property. Which concept does this illustrate?
What is a career ladder?
This segment includes restaurants, bars, and catering services.
What is food & beverage?
A visual or experience-focused role creating marketing materials or planning events for resorts or attractions.
What is an event planner or graphic designer?
Mobile apps for booking flights and checking in digitally represent which factor?
What is technological?
Why is interdependence important in the hospitality and tourism economy?
It ensures that all segments work together, increasing customer satisfaction and business revenue.
A sudden economic downturn reduces international visitors. Which industry segment will feel the impact first, and why?
What is lodging/travel, because fewer guests are arriving?
The segment responsible for planning, booking, and managing trips for customers.
What is travel services/transportation?
A tool that shows how employees can grow in responsibility and roles within a hotel or tourism company.
What is a career ladder?
A PEST analysis is used to identify how these external factors impact _____ in hospitality and tourism.
What is business operations/industry decisions?
A city increases tourism marketing while airlines offer discounted flights. This partnership demonstrates how interdependency drives what outcome?
What is economic growth and visitor traffic?
A theme park, hotel, and local restaurant create a summer package deal to attract tourists. How does this demonstrate economic interdependence?
A theme park, hotel, and local restaurant create a summer package deal to attract tourists. How does this demonstrate economic interdependence?