Mission, History & Core Values
Finance/IT
Clinical, Quality & Care
Operations/Enabling Services
Behavioral Health
100

What is MLMC’s Tagline?

Making a Difference

100

How many years does the Strategic Plan cover?

3

100

What does DO stand for?

Doctor of Osteopathic Medicine

100

What do we screen uninsured or underinsured patients with?

Sliding Fee 

100

How can a patient receive behavioral health services at MLMC?

A referral from their MLMC PCP

200

How many Board Members does MLMC currently have?

13


200

How do you get assistance if you have an IT issue or an email looks suspicious?

ithelp@mtnlaurel.org

200

What disease process do we teach in our accredited program?

Diabetes

200

Who is responsible for screening our patients for the Sliding Fee Scale?

PAS 

200

How many therapists does MLMC have on staff at all sites?

6
300

What does FQHC stand for?

Federally Qualified Health Center

300

What year did MLMC start providing health care services to Garrett County?

2006

300

What is the reason we call ERs the following business day?

Decrease Utilization

300

What are the two Enabling Services that MLMC offers our patients and community members?

Transportation and Insurance Navigation

300

True or false, do all MLMC sites have PCMH Behavioral Health Distinction?  

True

400

Name the tool we use to ensure we are meeting our goals every year

Annual Operating Plan

400

What is our main funding source?

Seeing patients
400

Name 10 providers from MLMC!


Dr.Buckingham, Dr. Ferrell, Dr. Bernstein, Dr. Piras, Lori Gregory, Michelle Dixon, Brittany Shaffer, Kaylee Livengood, Randi Bennett, Penny Thomas, Dr. Call, Dr. Miller, Amanda Kamp, Kim Maynard, Alysia Funk, Sarah Jones, John Skidmore, Wendy LaFramboise, Jess Nice, Diana Boller, Angela Sisler, Sierra Smearman, Derek McCauley, Sharon McKinney, Dr. Scott

400

What may we need before scheduling diagnostic testing?

Prior Authorization

400

What year did MLMC start offering behavioral health services?

2014

500

What are the 6 Core Values of MLMC?

Patient Focused, Respect, Integrity, Teamwork, Accountability, Continuous Improvement

500

What is the name of the pharmacy program that is one of MLMC’s funding sources?

340b

500

What is a Value-Based Contract?

Value-Based Contracts are agreements that MLMC engages in with several insurance payers. These contracts give us funds that pay for some of our extra services and come with performance and reporting expectations.

500

Name two ways that the Community Relations & Enabling Services Team contributes to MLMC’s mission.

Health Fairs, Food Distributions, Service Referrals & Connection to Services, FREE Transportation, FREE Insurance Navigation, Health Education, Health Screenings, Employee Wellness Challenges & Competitions, Community Movie Nights, Parades & Festivals, Pantry-To-Go Food Bags, Personal Hygiene Bags, Naloxone Education & Distribution, Mobile Wellness Platform, Farmers Market Tokens, Screening for Social Determinants of Health, Building & Strengthening Community Partnerships

500

What year did MLMC have their first inhouse psychiatric medication provider?

2020