Project Setup: Before the Scribe Hits the Fan
What should the Project Type be when setting up the CC project in salesforce?
ModMed Scribe
TNR stands for this
Transcription Note Review
The KOC should last approximately _ minutes
30 minutes
A dedicated landing page for all things ModMed Scribe is conveniently located here for Scribe clients
ModMed Communities
FREEBIE!
What platform do clients use to schedule their remote training?
Acuity
For iPad/hardware requirements, which specific processing chips are compatible with Scribe?
Apple iPad equipped with an M2, M3, or M4 processing chip
Providers should notate if they are at least _ % General Dermatology on the Scribe User Training Form
70
Name one of the two types of cases that are created during project setup
Product Enablement Case or Resource Allocation Case
How many training sessions are required for Scribe implementation?
2 training sessions and the final TNR
Who are the two members listed on the "ModMed Project Team" slide?
Project Coordinator/Project Manager & Training Consultant
To help tailor the client’s training and maximize their efficiency, the client should complete this on the Scribe User Training Form
The Discovery Form
When should Scribe be enabled for a provider?
Once training is scheduled, no sooner than 30 days before the BCD.
Can MAs/Nurses complete training?
Yes
*However, the training is geared towards providers. The second session is a 1:1 with the provider and they will need to join with the provider to attend.
When can the client complete the transcription model download?
After enablement has been completed
*The Transcription Model must also be downloaded prior to the start of training.
This helpful tool eases the learning curve and promotes consistent, structured communication for the client.
The Provider Cheat Sheet
The name of the phase template used for ModMed Scribe is
MM Scribe Upsell Template
Is training completed in the sandbox or live site?
Live Site
*But the client is enabled in both the sandbox and livesite
When do we reach out to the client/send the welcome email to schedule a kick-off call?
6 weeks prior to BCD
This slack channel is used for MM Scribe support questions
#team-mmscribe-trainingsupport