Marketing
What social media platform is best known for its business networking and B2B connections?
What is LinkedIn?
What is the financial statement called that shows the company's revenues and expenses?
What is an income statement?
What does SOP stand for in business management?
What is Standard Operating Procedure?
What is the term for assigning tasks and authority to employees?
What is delegation?
What is the term for how customers feel about their interactions with a business?
What is customer satisfaction?
What is the term for the strategy of sending personalized emails to potential clients?
What is email marketing?
What is it called when a business spends more money than it earns?
What is a loss?
What is the term for the process of improving workflow by automating repetitive tasks?
What is automation?
What does HR stand for in business?
What is Human Resources?
What is it called when a business consistently exceeds customer expectations?
What is customer delight?
What is the process of creating content, videos, or other forms of media to build brand awareness called?
What is content marketing?
What is the term for the percentage of total sales that a company keeps after covering all costs?
What is profit margin?
What software is commonly used to manage customer relationships and sales pipelines?
What is a CRM (Customer Relationship Management)?
What is the practice of identifying, attracting, and hiring new team members called?
What is recruitment?
What is the best way to track customer complaints and feedback to improve service?
What is a feedback system?
What is the best way to determine what keywords to target for a blog or website?
What is keyword research?
What is the practice of determining how much cash a business needs on hand to operate called?
What is cash flow management?
What is the strategy called where businesses continuously evaluate and improve their processes?
What is process optimization?
What is it called when you work to improve employees' skills through training?
What is professional development?
What is the strategy for maintaining long-term relationships with customers called?
What is customer retention?
What tool can track your website’s traffic and provide insights on how visitors interact with your content?
What is Google Analytics?
What type of financing involves raising capital by selling shares of the company?
What is equity financing?
What certification is globally recognized for improving process efficiency and reducing waste?
What is Six Sigma?
What management style focuses on employees' autonomy and personal development while aligning with the company’s vision?
What is transformational leadership?
What is the term for mapping out every interaction a customer has with your business, from discovery to post-purchase?
What is the customer journey?