Banking Combo
Financial Statements
Patient Financials
Payment Plan
Collection Operations
100

Paying expenses is a common task for a?

Bookkeeper

100

Which document reflects a practices  assets (what it owns), liabilities (what it owes) and shareholders’ equity (the amount invested by shareholders) at a specific point in time?

Balance Statement

100
Patient account begins when?

Appointment is scheduled

100

Mr. Test has a $450 balance which payment plan arrangement will pay this balance off the quickest and how many months will it take to pay it off:

A.  $150/mo

B. $112.50/mo

C. $75/mo

A. $150/mo paid in 3 months

100

How many attempts must we make before we can send a patients balance to a collection agency?

3

200

Checking account balance is an example of a __________ asset.

Current

200

The Balance Sheet Equation we will use in calculating financials in healthcare is?

Assets = Liabilities + Shareholders’ Equity

200

We should verify __________ benefits at the time of service on our patients.

insurance

200

Which payment plan will pay off Alice Tests Balance of $1000 on account:

A. $100/mo

B. $50 every 2 weeks

C. $250/mo

C. $250/mo paid in 4 months
200

The first attempt for collection is made by what method?

By phone and mail statement

300

Bookkeepers maintain the practices transactions in the?

Financial Ledger

300

Which statement shows all revenues earned, as well as expenses over a period of time (usually a year or some portion of a year) ?

Income statement

300

Financial arrangements should be made ahead if we are aware the patient is a _________ _________ patient.

Self-Pay

300

Payment plan agreements should include a date when the first payment is due an example of a date to establish would be:

A. 15th of each month

B. 2nd of each month

C. 31st of each month

A. 15th of each month

300

The Second Attempt for Collection is made by which method?

Phone and letter along with statement

400

Issued bonds is an example of a ____________ liability.

Long Term

400

The Income Statement is a good indication of _____ flow.

Cash

400

When working with self-pay patients we set up payment plans with, we should have on file a signed __________ arrangement.

Financial

400
We will not need to establish payment plans for insured patients.


True or False

False

Patients with insurance can have high out of pocket and deductibles they need to pay annually which can range anywhere between $500 up to $15,000.

400

The third attempt to collect a balance is completed through what method?

Certified letter and statement

500

According to the balance sheet equation its okay if both sides do not balance.  True or False.

False
500

Which documents calculation is  based on accrual vs. cash basis accounting, the accrual basis is the more standard basis?

Cash Flow Statement

500

What type of patient accounts will be sent to collections?

Delinquent

500

If a patient misses their monthly payment on their payment plan what steps should we take in addressing this?

Call the patient and reach out letting them know you were reaching out regarding their monthly payment plan not being received.

If patient is experiencing a financial hardship we can review payment arrangement with the administrator along with the payment the patient indicates they are able to afford monthly until their financial hardship improves.

500

Its okay to call patients after 8pm regarding collection of balances on your patient account.  

True or False

False

Calls should be Monday-Friday between the hours of 9am up until 8pm