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Accounting
Records/HIPAA
Scheduling
Phone Calls
More Accounting
100
less than 30 days
What is a current account
100
begin with patient's general information for billing & scheduling
What is to begin a computer-generated record?
100
Get the patient's phone number
What is when scheduling appointments?
100
use a clear, distinct voice
What is when answering the phone?
100
all transactions, aging of charges, age of account
What does an itemized statement show?
200
Kept daily
What is Accounts Receivable
200
Security, privacy, & HIPAA compliace
What are the 3 roles designated by HIPAA?
200
The wave
What is a scheduling system used for multiple departments?
200
voice mail should be recorded and _______
What is to be prioritized?
200
keep a running balance
What is recording charges/credits to ledger cards?
300
Monies are available within 24 hours.
What is an advantage to credit card use?
300
dates of injuries, treatment, notes
What is kept as a patient history file?
300
open-hours
What is a scheduling system that sees patients in order of arrival?
300
document/record details of voicemail
What is done when processing voicemail?
300
The person to whom a check is written to
What is the payee?
400
Receive a receipt
What is when preparing a deposit?
400
include a cover-sheet
What is to send a fax?
400
Clustering
What is a scheduling system with appointments completed quickly because patients have similar problems?
400
time to return call, details of request, name & number of caller
What is included in a telephone log?
400
check is signed as "pay to the order of"
What is a restrictive endorsement?
500
Journalizing
What are entries in the daily log called?
500
financial records, patient charts, information on a computer monitor.
What are forms of PHI
500
Single-booking
What is a scheduling system that takes considerable amount of time?
500
try twice to converse then hang-up
What is done with an empty call?
500
signatures on back of a check
What is an endorsement