Phones
A(n) _______________ is an example of a device that uses the iOS operating system.
iPhone
Matilda has just bought a Bluetooth headset for her phone, so she can talk while driving. To pair the headset, she will hold down the Bluetooth connection button on them and wait for the phone to see them automatically.
True or False
False: must connect and sync changes, not just pushing buttons alone
You can use the _______________ applet in the Control Panel to set the power conservation options for the notebook computer.
power options
Which of the following display types will you commonly find on a portable PC today?
LCD or Liquid Crystal Display
Maria’s friends have been talking about a certain restaurant review app, and she would like to try it for herself. To get this App, Maria simply has to enter the App store on the iPhone and download it with her password or Touch (Face)/ID.
True or False?
True
Because _______________ is open source, smartphones that use it tend to be less expensive than others.
Android
Tomika’s computer won’t go into sleep mode, even if the power management settings tell it to do so, and even if she uses the Sleep 708 command in Windows. Changing the Power Options to sleep should fix this issue.
False: change screen setting for going to sleep
_______________ is a Windows power mode that copies the contents of RAM to the hard drive and then shuts down the PC completely.
hibernate
Rafael gets a tech call from a user with a brand new laptop complaining that working on it was causing headaches. What could the problem be?
The laptop uses an LED display in power saving mode.
Rodney has just found out his flight has been delayed and is sitting at the airport waiting. He tries to connect his laptop to the airport’s Wi-Fi but the service wants him to pay $10 a day to connect. How can Rodney connect his laptop to the Internet using his cell phone’s data plan?
Mobile Hotspot
Connecting two devices via Bluetooth is known as _______________.
pairing
When it comes to batteries, how should we store them? (give 2 )
Store them in a cool and dry place
_______________ is a Windows power mode that shuts down most components but leaves RAM powered.
Sleep
To replace a wireless antenna in a laptop, what must you do?
Remove screen
Steve complains that his aging Windows laptop still isn’t snappy enough after upgrading the RAM. What might improve system performance?
Add more ram
You can allow a 4G or 5G phone to use a(n) _______________ connection to cut down on the amount of data used in the phone’s data plan.
3G
What is the primary benefit to adding more RAM to a laptop that uses shared memory? (Best answer wins)
Improve system performance
The amount of power remaining in a battery can be determined by looking at the _______________ in the notification area.
Power meter
Teresa complains that her Windows laptop turns itself off without any warning. Adjusting the Power Options in the control panel to tell it not to sleep while on AC power can fix this.
True or False
True
Clara’s laptop has a DVI connector to which she has connected a projector. As she prepares to make her presentation, however, nothing comes on the projector screen. The laptop shows the presentation, and the projector appears to be functional, with a bright white bulb making a blank image on the screen. What’s most likely the problem?
She needs to press the Function key combination on her keyboard to cycle through monitor modes. Or use remote on projector for different output
Use the Store app on a mobile phone to download _______________.
apps
ExpressCards connect to which buses(there are 2)
PCIe and USB
The battery, _______________, and hard drive are all upgradeable laptop components.
laptop memory
Edgar successfully replaced the display on a laptop (a toddler had taken a ballpoint pen to it), but the customer called back almost immediately complaining that his wireless didn’t work. What could the problem be?
Edgar failed to reconnect the antenna in the new display.
Jim likes his laptop but complains that his wireless seems slow compared to all the new laptops. On further inspection, you determine his laptop runs 802.11n. What can be done to improve his network connection speed?
Replace the Mini-PCIe 802.11n card with an 802.11ac card.