Movie's
Jerry Maguire
What is the phone number for Comcast Mobile support?
844 963 0206, or 844 963 0210
Which Dept can you take a lead if they have No Notes?
CAM, OBSR, BSR you cant take it from Retention or the field for no notes
Where was Comcast Founded?
Tupelo, Mississippi
What is the difference between mega bits and mega bytes?
Bits is speed bytes is storage we dont sell bytes unless its phone storage
There's No crying in Baseball
A League of their own.
What are our 2 plans called now and what are the prices?
Standard $20, Pro $30
What is the Work to Own Rule?
14 day not worked no updates, calls, surveys, cases on the 15th day you can take the lead. From any dept including the field. except Legacy NED
How many free tickets do you get from universal each year?
4
How much do we now have for our new construction model through National changes
8,500$
“She turned me into a newt.” “A newt?” “I got better.”
Monty Python Holy Grail
How much is a paired watch and a tablet individually priced for?
10$ watch, Tablets 20$
Tell me the rule you can take a lead on around Surveys
If you run a survey without signed SOA the lead can be reassigned from the reassign box for no signed docs.
What is the max number of TV's allowed?
1 CSG account can hold up to 25 pieces of equipment.
What does MacD stand for?
Moves, Add, Change, Delete
Name 2 of 4 Harry Potter rides at Universal
Escape from Gringotts, Flight of the Hippogriff, Forbidden Journey, Hagrid's Magical Creatures Motorbike Adventure.
Is there an activation fee per line now?
Yes 10$
What are the rules of a 4 day lead, and when can it be applied?
On the 4th day if you are trying to take a lead built from inbound CAM or BSR, Chat, Web or Bounce, you can take it, only if you ALSO got the lead from a warm source as listed above.
What is the Go Big incentive running right now.
Quota Achievement100%110%125%150%1000 CB Pts1500 CB Pts2000 CB Pts2500 CB Pts
Monthly Bonus: Earn 250 CB Pts per sale with 2+ VAS products sold, PLUS an additional 100 CB Pts for any SecurityEdge Preferred sales (capped at 10 sales - earn up to 3500 additional CB Pts per month!)*
⭐⭐NEW WAY TO WIN! For the first 65 Pro lines you sell to new mobile customers from 6/10-8/21, you'll get an extra 75 CB Points per Pro line. Applies to credited mobile lines only.
Kicker: Earn 100 CB Pts per customer referral program sale utilizing your pURL (capped at 10)
* You must achieve 100% quota achievement to qualify for monthly bonus
Runs until Aug 21
What is CRCP and how do you check it? If CRCP is marked as yes what does it mean?
Cross Rate Center Port: IN salability for porting over a landline. If it says CRCP yes you have to put as non published and there is a one time suppression fee of 24.95 that cannot be waived.
That's not a plan, that's a wish list
Trolls
What Does QCI 6 stand for?
Quality of service identifier:
Order was hard cancelled 10/7 on a Friday. but comes into chat on the 11th asking for assistance. Can this lead be created by a new rep, explain why for your answer.
Yes, the original rep had 2 business days to recreate and fix the order. 3rd day new rep can make opp. Only for CAM, OBSR and BSR.
What does DOCSIS stand for?
Data Over Cable Service Interface Specification
How do you temporary overlap of service for phones in a move. Explain it.
Trick question you cannot!