Greet & Relate
Explore
15

You should acknowledge members within....

6 feet, 30-60 seconds

15

How many discovery question types did we cover last week?

2

20

What is the most important thing we can do to give a memeber a good experience? (think about the video)

Address their feelings, change the way they feel

20

What are the names of the two discovery styles we discussed?

Information gathering and Needs exploration | open-ended/closed-ended

25

What is the first thing you do to establish rapport with memebers?

Exchange names

25

Which discovery question type should you start with?

Information Gathering | open ended