Core Values
What are the three sources of conflict?
1. Communication Factors
2. Structural Factors
3. Personal Behavior Factors
What is problem-solving? (1st SOB)
A team-centered, systematic, common-sense approach used to increase combat capability and improve unit efficiency and effectiveness.
What are the 3 sources of conflict?
1. Communication Factors
2. Structural Factors
3. Personal Behavior Factors
Fact / Opinon
Fact = Can be Proven
Opinion = No facts to prove.
What is Critical Thinking?
"No feeling emotion / opinions to affect how you think."
What are the types of negotiation?
1. Distributive. "I must win"
2. Integrative. "We must."
What is the root cause?
Effective problem-solving focuses on identifying and fixing this underlying issue rather than repeatedly addressing surface-level symptoms.
What are the two types of Negotiations and how can you distinguish betwen them?
1. Distributive "I must win"
2. Integrative "We must win"
Distributive = Limited resources and a zero-sum gain perspective, Leads to compition.
Itegrative = Unlimited Resources no Zero-Sum, Assks to achieve solutions and Protect relationships. Asks about interests. (AKA Cares)
Statement Vs Argument:
Statements: Can be True or False
Arguments: Provide a reason.
Name the 4 stages to team growth and how the leader should act during each.
1. Forming, Leader = Director
2. Storming, Leader = Coach
3. Norming, Leader = Collaborator
4. Performing, Leader = Visionary
What are the distinguishing factors between distributive and integrative approaches to negotiations.
1. Distributive =
Limited Resources, Zero-Sum Gain, Defaults to taking a position. "What you want."
2. Integrative = Not a "Zero-Sum Gain", Seeks to achieve solutions and protect relation ships. asks about interests. "Why you want."
Whats the first step of both of OODA and 8 Step PPSM. (In simple Terms)
Clarify the Problem / Figure out the current problem.
Conflict Management Scenario:
ou are a Flight Commander currently overseeing a high-tempo, large-scale mobilization exercise as part of the Air Force's shift toward Great Power Competition. In the middle of this mission-critical event, a subordinate approaches you to resolve a heated disagreement between two team members regarding the theme for a unit social function scheduled for three months from now
Evade Approach: This would be because theres a more important goal to reach at the moment and you will return to their issue later.
Objective Vs Subjective
Objective = Factually true with evidence.
Subjective = True or False depnding on their opinion.
Followership:
What are the 5 basic styles of followership?
And what are charcteristics of the "Best" Follower?
1. Sheep = Passive Uncritical , Lacks Initiative.
2. Yes People = Active Uncritical.
3. Alienated Followers = Passive Critical.
4. Effective Followers = Active Critical.
5. Surivior = Displays qualities of all.
Effective Follower Characteristics:
Thinks ahead / Pro Active.
Supports and doesn't undermine
Displays intiative, Tells the truth, Accepts responsibility, Selfless, Doesn't forget their familes.
This problem-solving approach is the best choice when both mission success and maintaining a strong relationship are high priorities
What is Cooperate (or Interest-Based Negotiation)?
Whats the OODA-Loop
Orient
Decide
Act
Conflict Management Scenario:
You are a Flight Commander during a high-stakes, large-scale mobilization exercise. Suddenly, an "active shooter" alarm sounds across the base. A junior Airman, who is fearful and overwhelmed, begins to argue with you about whether the team should finish securing a high-value piece of equipment before seeking cover. Because this is a crisis where time is short and obtaining the objective of immediate safety is paramount, you do not have time for a collaborative discussion or to worry about the Airman's feelings toward your leadership style at that moment
Insists "My way or the High way"
Why this approach is the best choice:
This targets how people think decide or act and is not physical.
"Cognitive Domain Ops"
Describe How to apply Full-Range Leadership.
Assess the situation and individual personalities at play to determine the most effective approach.
What are the Problem-Solving Approaches?
These five strategies—Evade, Comply, Insist, Settle, and Cooperate.
List the 8 Steps of the PPSM and compare it to the OODA Loop. (2nd SOB)
1. Clarify the Problem
2. Breakdown the problem
3. Set improvement Targets.
4. Determine Root Cause.
5. Develop Countermeasures.
6. See Countermeasures.
7. Confirm Results / Process
8. Standardize Successful Processes.
1-2 = Observe
3-4 = Orient
5- Decide
6-7-8 = ACT
Conflict Scenario:
You are a Maintenance Flight Commander preparing for a large-scale mobilization exercise (High Task). Your unit must share a limited supply of specialized testing equipment with another flight to ensure all aircraft are combat-effective on "Day One". You have a long-standing professional partnership with the other Flight Commander, and your units must continue to coordinate closely throughout the exercise (High People). You both have high Personal Trust in each other’s expertise and intentions
1. Clarity (Make it Understandable)
2. Accuracy (Make sure its true)
3. Percision (Add Nessary Detail)
4. Relevance (Keep it on Target)
5. Depth (Looks Beneth the surface)
6. Breadth ("Look outside the box")
7. Logic (Make sure it fits)
8. Significance (Focus on what matters most)
9. Fairness (Avoids Bias)
What are the 4c's of the USSF and the core values of the USAF. Add their commitments and Virtues perspectivley.
1. Character: Accountable, Integrity, Standards
2. Commitment: Work, Learn, Seek, Facilitate.
3. Connection: Engage, Foster, Encourage, Give help.
4. Courage: Be Steadfast, Innovate, Take smart risks.
1. Integrity: H2CA, Honesty, Humility, Courage, Accountability.
2. Service: DLR, Duty, Loyalty, Respect.
3. Excellence: DMT, Discipline, Mission, Teamwork.