Followership
What are Kelley’s Two Dimensional Model
Yes, People
Survivors
Alienated Followers
Effective followers
What dos OODA Stand for? What does PPSM Stand for and how many steps does it contain
Observe, Orient, Decide, Act
Practical Problem Solving Method (PPSM)
8 steps
What are the two main types of critical thinking? What are the pros and cons of each method
Sponge Method
Pro
Allows someone to take in large amounts of information for a wide variety of topics
Easy and requires little to no effort or critical thought
Con
No evaluation of data or information
Easy to become overwhelmed with copious amounts of useless information
Sifting
Pro
Allows student to choose which info to retain
Enhances critical thinking skills
Con
Can be strenuous on the mind
Takes longer and task intensive
What are the two types of organizational sources of conflict
and give an example of the root cause.
Communication Factors- Different communication style, different language
Structural Factors-The size of the organization, the number of departments, sizes of building
Know the root cause and it's usually the structural factors
For example
People cannot communicate because of different floors, different means of communication, and a large chain of commands…
Why do we need a military justice system
There are crimes unique to the military
Disciplinary Measures
Worldwide operations require a law we can take to foreign lands
Explain the correlation between followership and leadership.
Without followership the leader at any level will fail to produce effective institutions.
When do you use the OODA Loop vs the PPSM Method
OODA Loop is used for a quick solution…time sensitive quick decision making
While PPSM is for the long term. We have time and find the best solution
What is the difference between a statement and an argument? Fact v. opinion? Objective v. Subjective
Statement - Claim, assertion, or conclusion. The "WHAT"
Argument- Proposes a reason (aka premise) for a given conclusion The "WHY"
Fact- Can be fact checked
Opinion- Statement of belief
Objective claim- Independently of what people think to be true
Subjective claim- Dependent on what people think to be true
What is the Thomas Kilmann Conflict Management Model (draw the chart)
Competing
Avoiding
Compromising
Collaborating
Accommodating
Recall the functions of the Staff Judge Advocate, Area Defense Counsel, and Special Victims Counsel
SJA
Prosecution
ARC
Defense
SVU
Victims advocate (particularly in the case of sexual assault)
Describe the different types of followers (and where they fall on the access)
Sheep
Alienated
Survivors → doing just enough to get by. Don’t want to cause waves
Effective
Yes, People
In the OODA loop model, which step describes understanding the situation?
Orient
What are the 9 intellectual standards of critical thinking
Clarity
Accuracy
Precision
Relevance
Depth
Breadth
Logic
Significance
Fairness
What are the AFNC Problem Solving Approaches (draw the chart)
Evade
Cooperative
Comply
Insist
Settle
Identify the 3 methods and associated tools available within the UCMJ to maintain discipline and name examples of measures in each
Preventative
Administrative
Punitive
What might cause an alienated follower
Alienated followers are people who start out as effective followers but become passive due to unmet expectations or a broken trust in their leader or organization.
Name the 8 components of PPSM
1. Clarify
2. Break down problem and identify performance gaps
3. Set improvement targets
4. Determine root causes
5. Develop plans of action
6. See countermeasures through
7. Confirm results and process
8. Standardize successful processes
What are the elements of reasoning
Information
Inferences
Implications and Consequences
Purpose
Point of View
Question at issue
Assumptions
Concepts
What are personal behavioral factors
Values
Perceptions
Personality
What are prohibited activities for professional relationships
Prohibited Activities:
Shared activities
Living accommodations, vacations, transportation, off-duty interest on a recurring basis
Occasional activities can be acceptable
Solicitations/sales
Senior members shall not solicit sales to junior members
Social Media
Maintain appropriate, professional standards regardless of the medium
Family Members
Members are expected to respect customs and courtesies
Distinguish between the characteristics of an effective follower.
Support don’t undermine
Okay to disagree with boss but do it behind closed doors
Display initiative
Come with solutions for approval ready to go
Accept responsibility
Volunteer
Don’t say “this is below my pay grade”
Tell the truth
If you make a mistake, own up to it, and fix it
Anticipate bosses question
Research the problem
Know limitations and strengths
Only suggests actually achievable solutions
Keep boss informed
ON PEOPLE
Ex family issues, sickness, cancer etc
Selfless in the service
Do what is required without caring who gets the credit
Don't forget their families
Don't forget your family or other families
How do the steps of the OODA loop model compare to the 8 step practical problem solving method?
Observe
1. Clarify the problem
2. Break down the problem
Orient
3. Set improvement targets
4. Determine
Decide
5. Develop Countermeasures
Act
6. See countermeasures through
7. Confirm results and process
8. Standardize successful processes
What are all of the cognitive errors and what do they mean
System 1.
System 2.
Halo effect
Belief Perseverance
Deflection
Describe the types of AFNC problem solving approaches. What does each care about?
Evade - bottom left
Not important to you or delaying more info
Not now, can you come back later
Cooperative - top right
Preserve relationship
Let's work together and find an even better solution
Comply - bottom right
Care about the relationship but not the task
Yes, absolutely, let’s do it your way
Insist - top left
Take it or leave it
Today, do it my way
Settle - dead smack in the center
I care about people but not too much
I care about the task but not too much
Let’s split the difference and call it a day
Define unprofessional relationships and who can be effected
Unprofessional relationships are those that:
Detract from the authority of superiors
Can exist between
Officer members
Enlisted members
Officer and enlisted members
Military members and civilian members
Military members and contractor personnel
***UPRS can occur across all branches of the service