Teambuilding
During which stage of team growth does cohesiveness form, conflict reduce, and team norms become established?
Norming
What is the first step in the 8-Step Practical Problem-Solving Method?
Clarify the Problem
When determining the root cause of a maintenance error, a team finds a statement in a technical order that is vague and could be interpreted in two different ways. To solve this, they must first address the problem with which intellectual standard?
a)Relevance
b)Depth
c)Accuracy
d)Clarity
d)Clarity
What is one of the primary benefits of establishing expectations within a team?
A) Clarifying objectives
B) Increasing confusion
C) Encouraging leniency
D) Enhancing competition
A) Clarifying objectives
What type of negotiation approach assumes resources are limited and leads to a zero-sum perspective?
A) Integrative Negotiation
B) Distributive Negotiation
C) Collaborative Negotiation
D) Compromise Negotiation
B) Distributive Negotiation
A leader should act as a 'Coach' during which stage of team development?
Storming
A team has identified several possible avenues to fix a lingering problem. To decide which one to implement, they create a detailed plan that outlines necessary resources, assigns responsibilities, changes, and sets a timeline for execution. Which step of the 8-Step PPSM is the team in?
Develop Countermeasures (Step 5)
After reviewing a mission plan, a commander states, 'This plan seems overly simplistic and doesn't consider the potential for equipment failure or seasonal weather. We need to explore these complexities.' The commander is pushing for greater application of which intellectual standard?
a)Relevance
b)Depth
c)Clarity
d)Breadth
b)Depth
OT Milani is leading the flight through a leadership exercise, he has already established expectations and observed and identified gaps. What should OT Milani do next according to the Guidelines for Establishing Expectations?
a) Step back and observe
b) Act as a Collaborator
c) Adjust and set new expectations
d) Act as a Coach
c) Adjust and set new expectations
In which conflict management style does an individual primarily focus on preserving relationships over achieving tasks?
A) Insist
B) Evade
C) Comply
D) Cooperate
C) Comply
A team that is proficient, solves problems effectively, and has members who accept each other's strengths and weaknesses is in which stage?
Performing
A key difference between the OODA Loop and the 8-Step PPSM is that the OODA Loop is designed for...
a)standardizing successful processes across an organization.
b)detailed root cause analysis with multiple stakeholders.
c)long-term, team-centered process improvement.
d)rapid decision-making in time-compressed environments.
d)rapid decision-making in time-compressed environments.
What is disinformation primarily intended to exploit?
A) Logical reasoning
B) Emotional responses
C) Cognitive biases
D) Factual accuracy
C) Cognitive biases
In the context of leadership, what is the significance of seeking buy-in from the team when establishing expectations?
A) It fosters team control
B) It supports team morale
C) It encourages ownership
D) It increases motivation
C) It encourages ownership
Which conflict management style is characterized by high assertiveness and low cooperation, aiming to overwhelm an opponent with authority?
a)Competing/Forcing (Insist)
b)Accommodating (Comply)
c)Collaborating (Cooperate)
d)Avoiding (Evade)
a)Competing/Forcing (Insist)
Capt Miller's team is struggling with infighting and disagreements. To manage this, she facilitates an open discussion, helps members find common ground, and reinforces the team's purpose, guiding them through the conflict. In this situation, Capt Miller is acting as a 'Coach,' the most effective style for which stage?
Storming
Commander A prefers a team-centered approach for process improvement, using a detailed, systematic methodology. Commander B needs to make a fast decision in a time-compressed combat situation. Which problem-solving models are best suited for Commander A and Commander B, respectively?
a)PPSM for A; OODA Loop for B
b)OODA Loop for A; PPSM for B
c)OODA Loop for both
d)PPSM for both
a)PPSM for A; OODA Loop for B
Which of the following is NOT one of the elements of reasoning?
A) Purpose
B) Inspiration
C) Information
D) Assumption
B) Inspiration
OT Griffith is teaching the flight how to breakdance. The flight starts strong, learning all the first steps. However, one student can not tell their left and right, causing the entire flight to be out of step during the dance. Griffith doesn't notice and continues teaching the lesson. According to the Guidelines for Establishing Expectations, which step did OT Griffith miss?
a) Establish Expectations
b) Observe & Identify Gaps
c) Adjust & Set New Expectations
d) Step Back & Observe
b) Observe & Identify Gaps
Which of the following factors is a personal behavior factor that may lead to conflict?
A) Rewards
B) Status in organization
C) Perception of actions
D) Resource availability
C) Perception of actions
In the Performing stage, what should leaders focus on?
a)Acting as a visionary and planning for the future
b)Facilitating collaboration among team members
c)Defining roles and establishing ground rules
d)Controlling chaos and managing conflict
a) Acting as a visionary and planning for the future
What are the steps for the PPSM? (drag and drop)
Confirm Results and Process
Break Down Problem & ID Performance Gaps
See Countermeasures Through
Set Improvement Targets
Develop Countermeasures
Clarify the Problem
Determine Root Causes
Standardizing Successful Processes
Clarify the Problem
Break Down Problem & ID Performance Gaps
Set Improvement Targets
Determine Root Causes
Develop Countermeasures
See Countermeasures Through
Confirm Results and Process
Standardizing Successful Processes
In what way does System 2 thinking differ from System 1 thinking?
A) It's faster and relies on intuition
B) It's slower but more logical and deliberate
C) It is always correct
D) It requires no energy to operate
B) It's slower but more logical and deliberate
What role does clarity in expectations play in reducing stress for team members?
A) Decreases workload
B) Eliminates personal responsibility
C) Minimizes confusion
D) Creates competition
C) Minimizes confusion
Unit A needs a conference room all day Tuesday for a critical briefing. Unit B has it reserved for a non-urgent weekly meeting. The leader of Unit A approaches the leader of Unit B, and they agree to reschedule the non-urgent meeting to allow for the critical briefing. Unit B's leader is using which conflict management style?
a)Accommodating (Comply)
b)Avoiding (Evade)
c)Competing/Forcing (Insist)
d)Compromising (Settle)
a)Accommodating (Comply)