Evaluation procedure in which past performance is the best predictor of the future.
What is the Critical Incident Procedure.
100
Model which describes the person that the organization cannot afford to lose.
What is the Indispensable person.
100
The so-called "game" which subordinates play when they do only what they are told to do.
What is the Army Game.
100
Model which represents the idea that the service of any person in the organization may be lost at any time.
What is the Mack Truck Theory.
100
Model which describes Maslow's theory.
What is Motivation Stair-Steps.
200
Model which shows the match between an individual and the job.
What is the Job Match Diagram.
200
The concept that organizational results are a composite of contributions, both plus and minus.
What is Algebraic Results.
200
A four step program for solving a manager's need for more time.
What is the More Time Cyber-Chart.
200
Model in which a "lack of authority" is used as the excuse for a lack of performance.
What is Authority Syndrome.
200
Name the three principal sources of anxiety identified in Anxiety Streams.
What are guilt feelings, concept of death and sense of purpose.
300
Idea that individuals tend to get promoted to their level of incompetence.
What is the Peter Principle.
300
Model which describes the idea that when people make evaluative statements, they usually treate them as fact but, without proof, these statements are treated by others as opinion - creating a serious communication gap.
What is X is Good
300
Model which represents an approach to organizing work which suggests that delegators should select what work they feel they should do before delegating to anyone else.
What is the Organizing Pie.
300
The concept that says that employees and the organization should agree about 80% of the time.
What is the Yes Concept.
300
Technique suggested in Anxiety Streams for reducing anxiety levels in general.
What is a strong sense of purpose.
400
Three factors that must be considered in developing a compensation program.
BONUS: Name the three factors.
What is Compensation Fusion Triangle.
Internal Equity,
External Equity,
Job Performance
400
Idea that job mobility is influenced by job competence; and that job competence is influenced by job mobility.
What is Mobility Circle
400
Model which describes the situation when sub-unit objectives are given priority over the organization's objectives.
What is Suboptimization.
400
The idea that definition is necessary in delegation.