Introduction 1
Introduction 2
Leadership
Change 1
Change 2
100
Model that describes the five kinds of decisions that managers must make before taking action (what to do, when to do it, where to do it, how to do it, and who will do it).
What is Main Event Compass?
100
The accomplishment of predeterminded objectives through others.
What is the Main Event Management Definition?
100
Idea that the ability to give up past duties and responsibilities is an essential part of a successful promotion.
What is Promotion Jettison?
100
A general approach for implementing change that calls for implementing change in small steps.
What is Incrementalism?
100
Model which describes a style of management characterized by frequent and massive changes.
What is Slot Machine Management?
200
Model that organizes the management process into a six-block flow process.
What is the Management Process Cyber-Chart? BONUS: Name one of the blocks and explain the significance.
200
Model which describes the four elements in the process of personal improvement (knowledge, attitude, skills, and habit).
What is the KASH Formula?
200
Model which describes a supportive management approach in which the employee views their manager as the person who can help them achieve the objectives set for them.
What is Help Philosophy?
200
Model which describes the concept that the way an item is viewed depends upon its relationship to another item.
What is Perceptual Fraction?
200
Model which describes four methods to reduce the impact of change on individuals (ceremonialize, form groups, control the rate of change, and short-term, low goals).
What is the Change Diamond?
300
Individual's information processing system. Numerator represent new information; denominator represents the storehouse of an individual's total experience.
What is the Stimulus Fraction?
300
Information that cannot be retrieved and used in real time management situations.
What is Fugitive Information? BONUS: What is the difference between Fugitive Information and Experience Paradox?
300
Model which describes the management style in which major and minor items are treated with seemingly equal weight.
What is Flyspeck Management?
300
Resistance to a change can be reduced by creating a desire for that change.
What is the North Wind Theory?
300
Psychological pressure causes unpredictable reactions.
What is Freudian Hydraulic?
400
Model which describes the manager's inability to control a large portion of the knowledge gained through experience, in the real-time management environment.
What is the Experience Paradox?
400
Name the six blocks in the Management Process Cyber-Chart.
What are information, manager, action, inputs, outputs, and objectives?
400
Model which states the price to stay in an organization position is the same as the price to get the position.
What is Price to Stay?
400
A temporary improvement in productivity or attitude may be a psychological reaction to something associated with the change, rather than a reaction to the change itself.
What is Hawthorne Effect?
400
Model which describes the concept that people do not resist all changes; they resist being changed and some changes.
What is People Resist Change?? BONUS: Why are there two question marks in the model's title?
500
Name the five decisions managers must make in taking action.
What are "what, when, where, how and who?"
500
The model which represents the three-step management process.
What is the Info-Action Diagram? BONUS: Name the three steps.
500
Model where the employee is more competent than the manger and the managers feels threatened by the employee.
What is Management Smog?
500
The "Valley of Despair" impact on productivity and attitude that usually follows a change.
What is the Change Curve?
500
Model which represents the nine possible combinations of A's and B's opinion of the impact of a change.
What is the Change Grid? BONUS: How does the Change Grid work?