Abbreviations
True & False
Questions
Scenarios
100

What does the abbreviation RUQ mean?

RIGHT UPPER QUADRANT

100

"What is your favourite food?" is an example of an open-ended question?

TRUE

100

If it is 9:30 pm what time is it in 24 hours time?

2130

100

Another PSW needs help and asks you to call the nurse STAT. You know:

a) She wants the nurse to sit with the client while she goes on break

b) Nothing, the client is fine

c) Go now, get the nurse immediately

d) The client wants to speak to the nurse

GO NOW! GET THE NURSE IMMEDIATELY

200

What does the abbreviation NPO mean?

NOTHING BY MOUTH

200

The first 2 steps in the problem-solving process are Identify and Brainstorm.

FALSE

200

What is a common age-related change that would affect communication?

DECREASED HEARING AND VISION

200

Your clients current status is NPO. You know this means:

a) The client is on an all-liquid diet

b) The client is fasting

c) The client cannot have any food or liquid by mouth

d) The client is trying to lose weight

THE CLIENT CANNOT HAVE ANY FOOD OR LIQUID BY MOUTH

300

What does the abbreviation STAT mean?

AT ONCE, IMMEDIATELY

300

Calling a client "honey" or "sweetie" is a sign of respect and caring.

FALSE

300

Which one of the following choices would be considered Objective Data? 

a) The client tells you they are in pain 

b) The client appears to have difficulty breathing 

c) Your client has a red rash on their back

d) Both b and c

BOTH B AND C

300

You've just arrived to work on the afternoon shift. The PSW from the day shift has asked you to finish a task for her so she can go home on time. This is not the first time this PSW has left you to complete her work. You:

a) Ignore her, she should know better

b) Tell your supervisor she is taking advantage of you

c) Tell her politely and respectfully that you cannot complete her work for her

d) Agree to do it because you are new and don't want to look bad

TELL HER POLITELY AND RESPECTFULLY THAT YOU CANNOT COMPLETE HER WORK FOR HER

400

What does the abbreviation abd mean?

ABDOMEN

400

If you have a conflict with a co-worker you should talk to them privately.

TRUE

400

Why do we use open-ended questions?

a) To get specific information from a client

b) To get detailed information from a client

c) To improve communication by encouraging the client to further discuss details

d) To not receive any information from the client

TO IMPROVE COMMUNICATION BY ENCOURAGING THE CLIENT TO FURTHER DISCUSS DETAILS

400

You overhear a PSW say to a client, “everything will be okay”. You know he/she is: 

a) Creating stress for the client 

b) Solving an emotional problem for the client 

c) Reassuring the client 

d) Preventing the client from expressing feelings

PREVENTING THE CLIENT FROM EXPRESSING FEELINGS

500

What was the abbreviation OD mistaken for?

EVERY DAY OR RIGHT EYE

500

"You're having pain today again aren't you?" is an example of an open-ended question.

FALSE

500

Why is a mixed message unhelpful to the client? 

a) Causes confusion and the message is lost 

b) Creates a lack of interest from the client 

c) Client will not talk to you 

d) Leaves the client to think you don’t care

CAUSES CONFUSION AND THE MESSAGE IS LOST

500

Your client's daughter comes in to visit. She is not happy with her mother's clothes, the fact that she had her shower late, and she hasn't had her exercises yet. She insults the staff and you, the client's PSW. You do all of the following except:

a) Understand that children of residents feel uneasy because of their own feelings of guilt rather than your care 

b) Tell her you have to care for your weakest clients first 

c) Answer her questions politely and confidently 

d) Try to see the situation through her point of view 

TELL HER YOU HAVE TO TAKE CARE OF YOUR WEAKEST CLIENTS FIRST

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