SNMP
Baseline
Quality of Service
6 Steps of Incident Response
100

In network management, what role does SNMP play?

SNMP is used for monitoring and managing devices within a network.

100

What is a baseline?

A baseline is a report of a network's normal operational state with acceptable measurements.

100

What is traffic shaping?

Traffic shaping controls traffic flow by regulating the type and amount of data sent across a network or interface.

100

Identify/list the 6 steps of the incident response process.

- Step 1: Preparation
- Step 2: Detection and identification
- Step 3: Containment
- Step 4: Remediation
- Step 5: Recovery
- Step 6: Review

200

Which SNMP version is considered the most secure, and list two more characteristics?

SNMP v3 - Also adds authentication and encryption 

200
List two examples of information that baselines analyze and obtain.

- Network backbone utilization rate
- Number of users logged on per day or per hour
- Number of protocols running on network
- Error statistics (Runts, jabbers, or giants)
- Frequency of application use
- Bandwidth usage

200

What is one common QoS mechanism used to prioritize network traffic?

- Protocol
- IP address
- User group
- DiffServ (Differentiated Services)  

200

Differentiate between an accident and a disaster.

An incident is any event that negatively impacts a network’s availability or resources, such as a security breach, infection, or environmental issue. A disaster is a severe incident causing a network outage that affects multiple systems.

300

List a difference between SNMP v1 and SNMP v3. 

SNMP v1 lacks security features, while SNMP v3 includes authentication and encryption for secure communication.

300

What are two common performance KPIs (key performance indicators)? 

- Device availability and performance
- Interface statistics
- Utilization
- Error rate
- Packet drops
- Jitter

300

Identify and explain the two forwarding DiffServ types.

EF (Expedited Forwarding): Ensures a minimum departure rate for data streams.
AF (Assured Forwarding): Assigns varying resource levels to data streams.

300

What is business continuity?

Business continuity is a company's ability to keep operations running with minimal disruption.

400

What is NMS, and explain the process of polling?

NMS is network management system - Polling is the collection data from multiple managed
devices at regular intervals.

400

What do baseline measurements serve as?

Baseline measurements serve as a basis of comparison for future performance increases or
decreases caused by network changes with past network performance.

400

Explain the difference between traffic shaping and traffic policing.

Traffic shaping smooths traffic by delaying packets to conform to a specified rate. Traffic policing enforces momentary limits during a specified time period.

400

Identify two things that should be included in a disaster recovery plan. 

- Contact information for emergency coordinators

- Information on data and server backups, including frequency, storage locations, and recovery procedures

- Network topology, redundancy details, and agreements with service carriers

- Regular disaster recovery plan testing strategies

- A crisis management plan