True or False
Sign language is considered a form of verbal communication.
True. Spoken words and sign language.
"What changes, if any, have you noticed in your health since our last conversation?" Is an example of what kind of question?
a. Open ended
b. Closed
Open ended
The first step in delegation is a nurse ______ the support worker.
Teaching/training
Active listening
means paying close attention to what clients are saying and their nonverbal communication.
Listening to the content, the intent, and the feelings behind the words
Active listening requires you to be interested in your client and to show that you care.
The relationship between the sender and the receiver does not influence interpersonal communication .
True or False
False.
Body language, ______ and the use of silence are forms of non verbal communication.
touch
Interpersonal communication does not always include a sender and a receiver
False. It does always include both roles exchanging information.
Body language, touch, and the use of silence are examples of what kind of communication
non verbal communication
_______ ________ helps the client to focus on specific information, to learn something precise.
Closed Questions
If a nurse is not around it is safe to perform a delegated task for your client.
False. A nurse must be readily available and around
“Mr. Lopez, do you want to get up now?” is an example of a:
a. closed question
b. open-ended question
Closed question
A _______ is a function, procedure, or activity that you assist the client with or perform for the client
task
Vision issues and hearing problems are not considered communication barriers.
False. They are considered communication barriers
During the communication exchange, each person acts as both ________ and ________.
Sender and receiver
A meeting attended by the health care team and family members to discuss the client’s care and to ask questions, express feelings, and make decisions is called a _________ ________.
Family conference