Workplace Dynamics & Professionalism
Labor Unions & Bargaining
Positive Workplace Relationships
Workplace Wisely
Workplace Safety and Rights
100

What effect does orderly and systematic behavior have on stress in the workplace?

What is "Reducing Stress"

100

This is the primary reason labor unions hold so much power in the business world

What is organizing workers into a single bargaining unit to increase their bargaining power?

100

This is a primary organizational benefit resulting from effective human relations in the workspace

What is increased cooperation?


100

This simple, daily action of arriving at your job on time is a primary way to show loyalty to your employer

What is coming to work on time?

100

What is the employee right to a safe working environment.

Employees deserve a workplace free from recognized hazards.

200

Which of the following is a benefit of effective human relations at work?


What is "Increased cooperation"

200

This event or milestone signals the highly anticipated, successful end of collective bargaining negotiations.

What is management and union leaders reaching a tentative agreement?

200

Only calling in sick when you are genuinely ill is an example of this positive relationship-building trait

 What is carrying your own weight?

200

Sharing equipment with your coworkers and dividing praise and criticism equally are examples of this positive, team-building behavior

What is being cooperative?

200

 What are employee rights and responsibilities

Rights are made to protect you, responsibilities protect the workplace.

300

Two salespeople show little interest in their own activities as well as the activities of others. What type of attitude is being exhibited by the salespeople?


What is "Indifferent"

300

This is a major advantage that individual workers gain when choosing to be represented by a union.

What is receiving fair treatment as an employee?

300

Handing off and sharing tools or equipment with your coworkers demonstrates this positive relationship behavior.

What is being cooperative?

300

In a business's rules of conduct, this is the most severe consequence an employee can face for a major infraction

What is dismissal (or being fired)?

300

Explain the employee right to fair treatment.


Employees deserve equal opportunity, dignity, and unbiased treatment.

400

This core skill is the single most important one that effective workplace coaches must master.

What is communication?


400

Unions can actually benefit a business directly by saving management time doing this activity.

What is recruiting new employees?

400

Organizing a charity event alongside your colleagues is an excellent way to practice this relationship-building skill

What is getting to know others on your work team?

400

When applying for a new job, a great, professional reason to give for leaving a past position is that you were seeking a job with more of this.

What is responsibility?

400

What steps should an employee take if they notice a serious safety hazard that management refuses to fix?

Report it directly to OSHA for protection.

500

A shared vision benefits team members like Penny by doing this to their physical and mental energy

What is providing focus?

500

This is the process where a neutral third party steps in to clarify issues and offer non-binding suggestions to both sides during a labor deadlock.

What is mediation? (or Who is a mediator?)

500

Freely dispensing both praise and constructive criticism to peers falls under this relational behavior category

What is being cooperative?

500

These organizations help employees by combining them into a single bargaining unit to give them much stronger negotiating power

What are labor unions?

500

How does the right to refuse unsafe work protect an employee, and what are the limits of that right?

It shields against retaliation for refusing imminent danger.