Oh no you didn't
Communication
Culture
Successful Communication
Definitions
100

Language particular to a certain group of people. Example: "Sus"

What is Slang?

100

The simplest form of communication is the three-way process. This form of communication includes the sender, the receiver, and also _________________.

What is Feedback?

100

Buddhism, Hindu, Islam, Christianity, Jehovah's Witness, Judaism, are all examples of __________.

What is Religion?

100

Slow down your __________.  Residents may take longer to process messages.

What is Speech?

100

The characteristics of a group of people: language, values, beliefs, habits, likes, dislikes, customs. These characteristics are passed from one generation to the next.

What is Culture?
200

To speak or treat someone as if they are unimportant or less.

What is Belittle?

200

A form for communication in which written or spoken words, or pictures or symbols, are used to send a message. _________ communication

What is Verbal?

200

If language is a barrier, use a ___________ when communicating with the patient.

What is Interpreter?

200

Be specific and state ________ when communicating.

What is Facts?

200

An adverse opinion formed without just grounds or before sufficient knowledge; preconceived judgment or opinion.

What is prejudice?

300

Standing too close to a patient may ignore his/her need for ____________ _____________.

What is Personal space?

300

Avoid giving advice or personal ____________ when communicating with the resident.

What is Opinions?

300

Religion can impact whether a patient/resident accepts or rejects care and ___________ treatments.

What is Medical?

300

Where can you find an interpreter app, to use with your patient, at Mission Hospital?

What is iMobile Phone?

300

A fixed set of actions and words, especially as part of a religious ceremony. 

Example: The sacred Islamic __________ of washing the dead.

What is Ritual?

400

Speaking fast or giving personal opinions are examples of ____________ to communication.

What is Barriers?

400

Serving as a __________, between the patient/resident and the health care team, is important to communication.

What is Liaison?

400

Culture is the _____________ of a group of people that are passed from one generation to the next.

What is Characteristics?

400

Communication technique that requires the listener to fully concentrate, understand, respond, and remember what is being said.

What is Active Listening?

400

Being aware of, recognizing, acknowledging, and valuing that behavior patterns differ between and within different cultures.

Cultural sensitivity

500

Rolling your eyes and sighing are examples of __________ non-verbal communication.

What is Negative?

500

Use of body language to express a communication is considered __________.

What is Non-verbal?

500

People react differently based on their own _______ and values.

What is Beliefs?

500

Maintaining ________ _________ shows that you are listening to the patient/resident.

What is Eye Contact?

500

A language disorder, caused by brain damage, that affects speech and understanding. Individuals may struggle to express their thoughts and feelings leading to frustrations and misunderstandings in conversations.

What is Aphasia?