medical law and ethics
insurance
telephone techniques
nervous system
assisting with physical examinations
100

performing a lawful act but not in the proper way

what is misfeasance

100

person who owns the insurance policy

what is member

100

answer the phone with a...?

what is smile :)

100
what is defined as "carrying away"

what is efferent

100

visually examining the exterior surface of the body

what is inspection

200

an individual makes the effort to provide services

what is an offer

200

a monetary amount patients must pay to the provider for health care services before health insurance benefits begin to pay

what is deductible

200

determining the order in which to take patient calls

what is telephone triage

200

name the 3 types of neurons

what is motor, sensory, inter

200

define ROS

review of symptoms; a complete checklist of questions based on each organ sysetm

300

damage caused to a person's reputation through spoken or written word

what is defamation

300

contracts with physicians and facilities to perform services for members at a lower rate than for non-members

what is PPO

300

the process for dealing with an obscene/prank call

what is hang up immediately and report it to the office manager

300

when does the development of the nervous system begin

what is 6 weeks into the embryonic stage

300

questions asked to obtain social history (name at least 5)

what is the use of drugs/alcohol, diet/exercise, occupation, sleep habits, hobbies/interests, home life, adults in the home, sexuality, sexual activity
400

occurs when the patient consents to a procedure or treatment either verbally or in writing

what is expressed consent

400

covers the healthcare expenses of the families of veterans 

what is CHAMPVA

400

these calls are more efficient and can save money in the long run

what is a conference call

400

carries neurotransmitters, including monoamines, acetylcholine, and neuropeptides

what is CSF (cerebrospinal fluid)

400

a patient with COPD needs to be placed in this position

what is semi-fowlers

500

covers the physician for any claim for an incident that occurred while the insurance policy was in effect, even if the physician has different coverage when the claim is filed

what is occurrence coverage

500

authorizes the insurance company to pay benefits directly to the provider

what is assignment of benefits

500

a conference call is made in salt lake at 9:00 am, what time is it in new york?

what is 11:00 am

500

the 3 layers of the meninges

pia mater, arachnoid mater, dura mater

500

position involving draping the patient from the shoulders down to the feet 

what is prone