Financial Knowledge
When is the first IGS payment due?
30 days after activation
What is the value of mentioning the company's partnerships an accolades?
It adds third-party credibility.
What are the steps of the appointment, in order?
SB; CS; HF/Q; NM; MvS; 3O’s; KtB FT; EPP; AS; S; BDM; BR
What feature in our CRM allows us to gain insight to a project or stipulation?
Opps Cases
True or False: Validation calls are not required for cash deals because there is no financial partner.ls.
False: Validation calls are required for all dea
What credit bureau(s) does Dividend check with during the credit check process?
TransUnion
Why do we emphasize that the company does not subcontract its work?
To distinguish ourselves from our competitors in terms of quality control and build certainty in a high-quality installation.
Deliver the Tie-Down: Customer Experience section of Company Story
"Knowing that solar is going to be in your home for the long run, doesn't that make you feel more comfortable?"
Why are thorough appointment notes important?
Leaders and other departments rely on them for additional information about the appointment and homeowner.
What's the best way to keep buyer's remorse from causing your homeowner to cancel the sale?
Do the Buyer's Remorse script every time.
True or False: A dividend customer must put the full ITC amount towards their loan by the 16th payment due date.
False: The homeowner may choose to keep part or all of the ITC for themselves and their month solar installment would increase accordingly.
How do we want to make our homeowner feel, as if they have a sign around their neck asking for it?
Important
Finish the Line: "When the panels go on your roof,..."
"...our greatest natural resource, sunlight, hits the panels and they generate electricity."
Who needs to sign the interconnect agreement?
The person on the utility bill
Fill in the Blanks: "Now, during this time, everyone I’ve spoken to tells me they’ve experienced a mixture of emotions that ranges from ___________ to ___________ with a touch of _______."
excitement; impatience; anxiety
When are cash payments due and in what amounts?
10% at signing; 30% after completion of design and permitting; 50% after installation; 10% after inspection in order to activate
How does explaining the difference between micro and central inverters help in the sales process?
It builds certainty in a Functioning System while planting landmines of fear about a string inverter system (competition).
Fill in the Blanks: "BJ's looked into the company's customer service______ and _____ their installation ______ and _______, the products used like _____ and _______, and overall value."
staff and policies; practices and training; panels and inverters
True or False: Momentum will pay someone to remove trees for a homeowner, if that is an agreed upon and approved concession.
False: The homeowner pays for it and is reimbursed upon installation.
What does it mean if a rep is not using Buyer's Remorse in the home?
They are afraid of their sale/they know it isn't solid.
What is section 5 of the IGS agreement?
Conditions to be Met Prior to Installation of the System
What impact do the company story, micro versus string, and the insurance conversation have in common?
They provide peace of mind about going with Momentum and they set land mines that create fear of the competitors.
Deliver the line: Full Growth paragraph of Company Story Now would you agree that in the business world, companies that do it right are easy to spot?
Think about Amazon or Chick-fil-A. They didn’t really have to advertise, but giving customers what they wanted made them grow quickly, and now they dominate the marketplace. In solar that’s Momentum. Doing solar better than anyone has landed us on the Inc. 500 and Deloitte 500 lists as the fastest growing company competing with all industries, for 3 years running. Out of tens of thousands of companies of all types, we’re 1 of only 13 to make the list that many times, and we’ve been the highest ranked solar company across the nation for the last five years.
List 3 of the operational steps between MVP and Installation
Aurora & Trees, Design, HOA, Permitting, Roofing, CP1
How Does It Help Your Deal Stick?: Solar Savings Calculation Sheet
It will help homeowners re-sell themselves on solar after you leave.