Sales Process 1
This is the first step of the sales process
Pre-Call plan
What is the 4 steps of the FS tour?
M,E,E,T
How many types of Product lines do we offer?
3
What floor type does FC4 treat?
A non finished surface.
What are the 3 main types of Prospecting?
Phone Block, OSV's, Referrals
These are needed in every NP
Tablet, Perfect Samples, Pre-call plan form, references
What are the 4 steps of Overcoming Objections?
E,C,I,R
Brown Hardwound, Sig Hardwound, Sig Z fold, B&V Zfold, Centerpull
Disinfectant is used to kill while Sanitizer is used to.....
Reduce
OSV - 50 per week
Referrals - 10 per week
What are 3 examples of Business Objectives and Buying Motives: (3 each)
Bo: Growth, Profit, Safety, Retention
BM: Safety, cleanliness, image, consolidation, price, morale
How does the FS process work?
Recite how FS process works?
How many colors does the Sig series line have in it?
Red, Navy, True Blue, Sandstone, grey, stainless steel, white, black, lime green, orange
10
How many types of chemicals do we offer?
11
What are the 3 steps in overcoming an objection during Phone Block?
2) Feel, Felt, Found
3) Wild card
Set the Agenda
Recite the Script
In +/- Bias, what are the 4 outcomes and are they positive or negative?
+ towards Cintas = +
+ towards Rental = +/-
- towards Cintas = +/-
- towards Rental = +
What is a Stub Roll
Last 50 feet of paper usually not used in a Hard wound or JRT roll.
How many sink fill ups on average does 1 unit of SK1 do?
Recite the OSV Script for Uniform
Recite it
What are the 5 steps of the Sales Process?
Pre-Call Plan, Building Rapport, Tour, Presentation, Close
Name all the scents Cintas has to offer.....
Clean Breeze, Aromatherapy, Deep Sea Mineral, Citrus Mango, Frankincense and Myrrh, Tropical Citrus.
What type of solution is in our Drain Line Maintainer?
Microbial Based Solution
Recite the Phone block script for a Non-Programmer.
Recite it